Administrative Assistant/HR Clerk

Job description

Job Summary:

Within the Mission and Strategic Plan established for Friendship Industries, Inc. and Able Solutions, Inc., the Administrative Assistant serves as the first point of contact for visitors and callers while also providing comprehensive administrative support across all departments. This role ensures the efficient operation of the front office and contributes to the smooth day-to-day functions of company operations by supporting a variety of clerical and administrative tasks.

Specific Responsibilities and Duties

Reception and Front Desk Operations

• Greet visitors in a professional and welcoming manner and direct them to the appropriate personnel
• Answer and route incoming phone calls; manage voicemail and messages as needed
• Maintain the cleanliness and organization of the front desk and reception area
• Manage incoming and outgoing mail and deliveries
• Maintain visitor logs and visitor access in accordance with company security policies
• Assist with front desk coverage during business hours and ensure a professional image is maintained
• Assist walk-in applicants with submitting employment application packages

Departmental Administrative Support

• Provide clerical support to multiple departments including but not limited to operations, HR, accounting. Production and QA
• Assist with data entry, document preparation, recordkeeping, and filing
• Prepare and edit correspondence, reports, and other documents as requested
• Order and maintain office and breakroom supplies across departments
• Coordinate internal requests for administrative support and distribute materials as needed
• Support logistics related to company meetings, trainings, or events

General Administrative Support

• Monitor incoming faxes and distribute to the appropriate staff member
• Schedule and coordinate meeting details and logistics including arranging catering or refreshments
• Prepare and distribute internal communications and other administrative documents
• Assist with translating documents and/or interpreting in various meetings
• Participate in cross-training and serve as a backup for other administrative and front office position duties during staff absences

Communication and Collaboration

• Demonstrate strong interpersonal skills when working with team members, management, and guests
• Collaborate with other departments to ensure effective workflow and communication
• Maintain a professional and courteous demeanor in all interactions
• Uphold confidentiality and demonstrate discretion in handling sensitive information

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

 Essential Skillset

• Strong Microsoft Office Suite skills, including Word, Excel, and Outlook
• Excellent verbal and written communication skills
• Exceptional attention to detail and organizational ability
• Ability to multitask and prioritize competing demands
• Friendly, professional demeanor with a customer service orientation
• Bilingual in Spanish (Required)
• Ability to work effectively with individuals from diverse backgrounds
• Dependable,  self-directed, and able to work independently or in a team environment
• Demonstrated ability to maintain confidentiality and professionalism

Education:
 High School diploma or GED required; 2 years of administrative or customer-facing work experience preferred