Prevailing Wage Project Coordinator Administrator

Job Description: Project Coordinator 

Overview 

The role of a Project Coordinator is pivotal in maintaining and creating member projects. This role ensures that all member projects are properly structured from initiation. The Project Coordinator acts as the central point of contact for project setup across multiple sites, assisting the Member Relationship Managers (MRM) successfully achieve their project goals. This document outlines the comprehensive responsibilities of a Project Coordinator. 

Responsibilities 

• Works closely with MRM team to facilitate the set process for new member projects
• Understands all aspects of federal, state, and local city reporting requirements
• Use Click Up to set up all active member projects and any projects that will be starting.
• Use LCP Tracker to set up all active member projects that will be reported in our internal system.
• Offer support and guidance for admin team by assisting with project closures 
• Consistent communication via video calls, Microsoft Teams, and emails to ensure the prevailing wage projects are set up accurately and in a timely manner.
• Use CRM software and Microsoft Office Suite which includes using the internet, company software and any databases that have member accounts.
• Share feedback and insights with internal teams to drive service improvements.
• Participate in regular team meetings and strategy sessions to align team goals and objectives.
• Proactively identify and address any issues or challenges faced 
• Maintain professionalism and composure in tricky situations, demonstrating strong conflict resolution skills.

Professional Development and Continuous Improvement 

• Participate in ongoing training and development programs to enhance skills.
• Stay up to date with best practices and embrace new technologies, including AI.

• Seeking feedback from the management team to identify areas for improvement and growth.

Qualifications 

• You have a stable ‘at home’ work environment with dedicated office and/or noise free space and sufficient internet connection to accomplish online work, video, and phone calls
• Knowledge of prevailing wage requirements (preferred)
• Minimum of 2 years of experience in account management or a similar role
• Strong team skills
• Excellent communication and interpersonal skills
• Proven track record of time management and organizational skills.
• Proficiency in CRM software and Microsoft Office Suite
• Strategic thinking and problem-solving abilities
• Strong organizational skills and attention to detail

Key Skills 

• Data Entry: Proficiency in data entry across multiple sites at once
• Communication: Articulate and effective in internal communications
• Problem-Solving: Expertise in identifying issues and implementing solutions