Admissions Coordinator 

Job Title Code: ADMISSCOORD

FLSA: Nonexempt

Position Purpose

Assists the Director in implementing facility admissions and marketing processes in accordance with policies, laws, and regulations.

Essential Job Functions – Principal Accountabilities

• Interview potential residents and residents’ representatives to collect accurate initial data on admissions inquiries.
• Communicate admission inquiry data in written and verbal form to the nursing department and administration in a timely manner.
• Screen applicants for admission for proper placement in the facility, i.e., verify insurance coverage, obtain discharge plan from patient/family.
• Assign appropriate hospital numbers and room numbers to residents in consultation with the nursing department and administration.
• Greet and escort the new residents to the assigned nursing unit.
• Identify potential residents whose needs can be met by the facility. 
• Maintain and communicate an accurate facility census to all facility departments.
• Keep accurate records of residents’ information; keep all residents’ information confidential.
• Notify appropriate facility departments when a resident is admitted, transferred, discharged, or moves from one room to another.
• Explain facility philosophy, policies and procedures to potential and new residents and residents’ representatives.
• Explain the facility admission agreement and all attachments to potential and new residents and residents’ representatives.
• Obtain required signatures on all admission forms.
• Type and prepare resident identification bands, bracelets, and other appropriate identifying labels.
• Act as a liaison between transferring institutions and the facility; establish a good rapport with transferring institutions.
• Participate in marketing the facility and maintaining an acceptable census level.
• Refer facility and resident concerns to appropriate individuals.
  

Other Job Functions

• Performs other duties as assigned.
  

Knowledge/Skills/Abilities

• Knowledge of applicable federal, state, and local regulations.
• Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
• Ability to accept reservations for resident accommodations in an accurate and organized manner. 
• Skill to keyboard accurately and at a reasonable speed.
• Strong customer service skills.
• Good oral and written communications skills.
• Good organizational skills.
• Basic understanding of the healthcare industry.
• Knowledge of all confidentiality requirements regarding medical clients and strict maintenance of proper confidentiality on all such information.
• Proficient in Microsoft Office; Ability to work independently. Must project a professional presence and appearance.
  

Physical Demands/Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work in an office environment with controlled temperature and lighting.
• Move about within the facility to access file cabinets, documents, office machinery, and other equipment. Move about within and outside the facility to deliver packages and courier deliveries, and to attend meetings, training events, and other business activities.
• Operate vehicle to travel to referral sources.
• Operate computer, read, remain in a stationary position, converse with others.
• Legibly complete forms; perform data entry of information. Remain in a stationary position for extended periods.
• Converse with others, write legibly, read and comprehend written/verbal information. Communicate instructions or demonstrate tasks.
• Lift and carry up to 20 pounds frequently; up to 35 pounds occasionally.
• Stand and walk frequently; Sit for extended periods; simple grasp; fine hand manipulation; near vision; hear conversation; speak.
  

Minimum Requirements

Education: High school diploma or GED, or equivalent is required. AS degree in marketing, business, healthcare administration is highly desirable.  

Experience: Experience performing the essential functions of the position is desirable.

Certification/License: Must have and maintain a valid state driver’s license.