About this position
Mortgage Interim Servicing Specialist
Location: York, PA
Build the foundation that ensures every loan starts right.
Traditions Mortgage, a division of ACNB, is one of York County’s top mortgage lenders, known for operational strength, community focus, and service excellence. We’re looking for a Mortgage Interim Servicing Specialist who takes pride in accuracy, compliance, and borrower experience—and who wants to play a critical role in ensuring newly funded loans transition smoothly from origination to the secondary market.
This is not a back-office data entry role. It’s a high-impact servicing position where your attention to detail protects borrowers, supports investors, and keeps the operation running cleanly and compliantly.
What You Bring to the Table
- A high school diploma or equivalent with an emphasis in business; mortgage servicing, consumer lending, or banking education strongly preferred.
- Two or more years of experience in mortgage servicing, post-closing, loan operations, or a closely related banking role.
- A solid understanding of mortgage servicing regulations and procedures—or the ability to learn them quickly and apply them accurately.
- Working knowledge of mortgage products, escrow administration, and loan maintenance concepts.
- Strong written, verbal, and interpersonal communication skills, especially when working with borrowers and internal partners.
- Proven attention to detail, sound judgment, and the ability to manage multiple priorities without sacrificing accuracy.
- Proficiency with Microsoft Office and comfort working within loan servicing systems and reports.
Key Responsibilities
- Ensure flawless loan boarding by accurately onboarding newly funded held-for-sale mortgages into the servicing system, with data that fully aligns with closing documents, escrow requirements, and regulatory standards.
- Serve as the primary borrower contact during the held-for-sale period, confidently addressing payment schedules, escrow balances, and payoff inquiries with professionalism and clarity.
- Protect data integrity and compliance by identifying, researching, and resolving discrepancies related to loan setup, escrow accounts, payments, credit bureau reporting, and investor requirements.
- Support clean investor transfers by coordinating with post-closing, secondary market, accounting, and customer service teams to ensure loans are fully reconciled and sale-ready.
- Maintain operational continuity by backing up investor fundings, general ledger balancing, and loan file review activities as needed.
- Contribute to a strong control environment by following internal policies and regulatory requirements (including CRA, ECOA, and investor guidelines) while meeting established service timelines.
Why You’ll Love this Role
- Meaningful impact: Your work directly affects borrower confidence, investor readiness, and regulatory soundness.
- Cross-functional exposure: Collaborate with post-closing, secondary market, accounting, and servicing teams—broadening your operational skill set.
- Stability with challenge: Join a well-established lender while working in a role that requires critical thinking, ownership, and precision.
- Professional growth: Deepen your mortgage servicing expertise and position yourself for future advancement within mortgage operations.
- Local strength: Be part of a respected York County lender that values teamwork, accountability, and service excellence.
💼 If you’re a detail-driven mortgage professional who wants to own the accuracy and integrity of the loan boarding and interim servicing process, this role offers the responsibility, visibility, and growth opportunity you’re looking for.
Apply today and help ensure every Traditions Mortgage loan starts – and transfers – on solid ground.
Our Careers page will help you find the job you've been looking for: https://www.acnb.com/careers-employment
Location: 226 Pauline Drive, York, PA 17402
ACNB Bank is an Equal Opportunity Employer.