About this position
Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments. Spanish/English bilingual preferred. This is a full-time, day-shift position working a Monday - Friday schedule in our Chandler location.
Essential Duties and Responsibilities:
- Greet all Patients and Guests.
- Check patients out at check-out.
- Assist with patient check-in as needed.
- Run eligibility for all scheduled AHCCCS patients.
- Collect co-pays and daily costs.
- Collect any outstanding balances.
- Balance daily deposit (cash, checks & credit).
- Keep records of patients picking up scripts, records, etc.
- Organize patient charts and encounters for next day.
- Keep patient lobby neat and organized.
- Make reminder calls for appointments.
- Support the Check-Out Desk.
Knowledge and Skills:
- Knowledge of medical terminology, phones, computers, and payment collecting skills.
- Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
- Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
- Proficiency in Microsoft Office - Word & Excel.
Education and Experience:
- 1-2 years of medical front office experience preferred.
- Electronic Medical Record experience a plus.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"