About this position
About The Rockwell Museum
The Rockwell Museum, a Smithsonian Affiliate, provides visitors the opportunity to explore a diverse collection and robust exhibition calendar of American art through the ages.
Beyond caring for a vast collection of fine American artworks, The Rockwell, an art museum in Corning, NY, serves as a community hub and steward of culture. Housed in Corning’s former City Hall, The Rockwell is a unique place where locals and travelers connect with art and ideas through an exciting roster of exhibitions, innovative programs and engaging events.
The Rockwell strives to ignite visitors’ imaginations while representing the America they live in. Beyond our museum’s permanent collection and rotating exhibitions, everything The Rockwell does, from concerts to public art initiatives to temporary exhibitions, further exemplifies the inclusive way art connects us all while providing a catalyst for growth in our community.
SUMMARY
Provide support to the Development department of The Rockwell Museum in the following areas; museum membership, donor engagement, and fundraising initiatives. Provide administrative support, process donations, and collaborate with the Donor Engagement and Events Manager to execute programs and events.
RESPONSIBILITIES
Administrative
Provide overall administrative support for the Museum’s Development team and projects.Development
With the Development team, support the execution of annual fundraising strategies and campaigns.Collaborate with the Development team to engage staff across departments in fund development initiatives, including sponsor awareness and recognition, campaign support, and membership training.Draft, revise, and track acknowledgment letters, pledge agreements, and invoices.Assist with donor research and draft donor profiles.Assist with preparation of donor meeting materials, including presentations, briefings, reports, and summaries.Collaborate with the Director of Development and relevant Museum staff to update annual funding proposals and assist with new proposals as required.Track grant applications and donor proposals, reports, and supporting documentation.Place orders for catering and donor stewardship gifts.Assist with creating and preparing event materials.Prepare development related mailing lists and coordinate mailings.Assist with proofreading, file organization, and website updates.Membership
With the Director of Development, create and implement member acquisition strategies to acquire, upgrade, and retain members. Provide recommendations for new membership initiatives and programs based on reporting, research, and observation.Processes memberships, donations and fund development campaigns in CRM database (Patron Manager, Salesforce). Produces timely gift acknowledgment correspondence. Administer monthly membership renewal process.Review and regularly update membership communication templates and other development correspondence. Track and report donor activity in CRM database, ensuring effective oversight of memberships, donations and other initiatives. Reconcile all fund development revenue with the finance team, ensuring accurate coding of all transactions.General
Support and amplify the Museum’s commitment to justice, equity, diversity, and inclusion. Work collaboratively with interdepartmental teams and department heads.Support emerging technologies, strategies, and best practices to ensure that the Museum is current and develops new programs accordingly.Adhere to all prescribed organizational and departmental policies and procedures.EDUCATION AND EXPERIENCE
Bachelor’s degree preferred. Associates degree in business-related areas or equivalent work experience required.One to two years of experience in an administrative role.Database experience (such as Salesforce or other CRM) desired.Proficiency in Excel to create and manipulate mailing lists and donation reports.Proficiency in creating and working with charts, text, images, and multi-media elements in PowerPoint presentations and Word proposals.Experience with Microsoft Office and Cloud services including Office 365, OneDrive, Adobe Sign, and MS Teams; ability to learn new job-related software programs.SKILLS AND ABILITIES
Respect and exemplify the values of The Rockwell Museum in all interactions with colleagues, staff, volunteers and the public.Represent the Museum in a professional manner.Adhere to all prescribed organizational and departmental policies and procedures.Appreciation for cultural environments; interest in the arts and museums.Ability to maintain and handle confidential and proprietary documentation and information with discretion and sound judgment.Excellent interpersonal skills: ability to work and communicate effectively with multiple internal and external stakeholders, including high-level donors, trustees, and others.A proactive, service-oriented, and collaborative approach with colleagues, members, and donors.Ability to work occasionally in the evenings and on weekends is required for events, with advanced notice given.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required remain in a stationary position; operate or use office equipment or machines, communicate, detect/distinguish. The employee is frequently required to move about. The employee is occasionally required to ascend/descend, position oneself, and reach. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include closeness, distance, and distinguish color.
The work environment is regularly indoors and climate controlled and occasionally outdoors for events. The noise level in the work environment is usually low.
SAFETY RESPONSIBILITIES
The employee shall be fully acquainted with and comply with all safety policies and procedures of The Rockwell Museum
CONFIDENTIALITY
Maintain confidentiality of information related to The Rockwell Museum and employees that may be encountered, either formally or informally, during the normal course of business.
Disclaimer
The duties listed above are intended only as illustrations of the various types of work that may be performed and are not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by The Rockwell Museum as the needs of the Museum and requirements of the job change.
The pay range for this role is:22 - 27 USD per hour(The Rockwell Museum)