About this position
Company Summary: We are a rapidly growing, fully remote Intelligent Document Processing company that drives unmatched efficiency in the medical equipment, healthcare, and financial services industries. Leveraging techniques like optical character recognition, machine learning, and large language models, our platform empowers our customers to transform complex, unstructured data into actionable insights, expediting their revenue cycle and lowering their costs. Ultimately, this helps patients get the care they need more quickly while reducing frustration with both their provider and their insurance company.
While we currently focus primarily on the HME (Home Medical Equipment) and DME (Durable Medical Equipment) industries, we are exploring and developing additional applications of our solutions to broader problems within healthcare, finance, and beyond.
Position Summary: The RCM Solutions Consultant serves as a strategic advisor connecting prospective customers, existing clients, and our internal teams to drive successful sales and seamless implementations. This essential role combines deep revenue cycle management expertise, consultative selling skills, and software implementation experience. Reporting to the Director of Client Solutions, this position supports the sales team by translating client challenges into tailored solution strategies through product demonstrations, proposal development, and thorough preliminary implementation planning. The ideal candidate will ensure customer success remains central throughout the entire sales cycle, creating a value-driven buying experience that differentiates Notable Systems in the marketplace.
Job Duties:
Join sales executives on prospect calls to provide solution expertise and credibility
Research prospect companies before sales meetings to identify product categories, potential pain points and opportunities
Lead discovery sessions with potential clients to diagnose RCM pain points
Articulate our solutions' value proposition and ROI through compelling presentations
Facilitate solution demonstrations tailored to prospect-specific needs and use cases
Build rapport with prospective clients as a DME reimbursement authority and trusted advisor
Serve as the subject matter expert on DME/HME billing systems and DME/HME RCM workflows to address technical questions during sales interactions
Collaborate with sales to create customized proposals that address specific prospect challenges with our solutions
Once contracts are signed, facilitate smooth hand-offs of new clients to the implementation team, including collaboration on customized implementation strategies
Stay informed and maintain expertise on all current and upcoming product offerings to effectively communicate value propositions to prospective clients
Participate in prospecting activities including industry events and trade shows, webinars, and demonstrations
Travel up to 25% - 50% of the time to visit prospects and clients
Required Qualifications:
5+ years in DME/HME revenue cycle management
Experience with RCM billing platforms, such as NikoHealth, Brightree, and Bonafide
Exceptional communication skills for both executive-level and operational conversations, including strong presentation and consultative selling abilities
Ability to analyze data, create visualizations and flowcharts, and identify process optimization opportunities
Creative mindset to develop new and innovative solutions for clients
Capable of setting priorities and driving projects forward with little to no guidance
Ability to quickly learn and adapt to new product features and offerings in rapidly evolving technology environment
Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Preferred Qualifications
Experience working in a sales or customer success capacity
Project management expertise, particularly in software implementation
Bachelor's degree
Benefits
We offer comprehensive and competitive benefits, including:
Bonus
10 company holidays per year
4 weeks of vacation per year
8 sick days per year
Health/dental/vision insurance
401K with company match
Paid parental leave
Work from Home Requirements
Reliable Internet: Minimum download speed of 50 mbps and upload speed of 10 mbps. You can test your internet speed at this link: https://www.speedtest.net
Smartphone: Must have a smartphone, as we use multi-factor authentication for logging in to our system, so you will need to download an app to your phone.
Equipment: Company laptop and optional external monitor will be provided.
Privacy: Must have a private place to work in order to protect the confidentiality of the patient data we access.
Salary Information