About this position
Liberty Cares with Compassion….
LIBERTY SENIOR LIVING is currently seeking an experienced:
ASSISTED LIVING SALES ASSOCIATE/MOVE IN COORDINATOR
JOB SUMMARY:
- Sales & Outreach
- Conduct on-site tours and off-site lead source visits.
- Participate in marketing events for prospects and residents.
- Influence prospects and lead sources using strategic messaging, events, and talking points.
- Perform outreach through various channels to engage lead sources, prospects, and residents.
- Assist with sales event planning and execution.
- Lead Management & CRM
- Document all lead interactions and census-building activities in the CRM system.
- Follow up and follow through with prospects and current residents to support retention.
- Move-In Coordination
- Complete move-in paperwork with residents or responsible parties.
- Communicate move-in dates and details with internal teams to ensure a smooth process.
- Develop and maintain relationships with residents during and after move-in.
- Orient new residents to the community using effective communication techniques.
- Community Relations
- Represent the community in external engagements and build relationships throughout the greater community area.
- Manage specialty areas such as move-in processes and community outreach.
- Administrative & Clerical Support
- Prepare and maintain marketing collateral, brochures, and forms.
- Manage clerical tasks including document preparation, mailing, and filing.
- Oversee seasonal marketing efforts such as holiday card distribution.
- Delegate tasks appropriately to Sales Consultants or Marketing Assistants.
- Enters resident information into Point Click Care.
- Performs other duties as assigned.
JOB REQUIREMENTS:
- Minimum 2 years of sales and marketing experience in assisted living, senior living, or a related field (preferred).
- Proven success in external business development and building relationships with referral sources.
- Experience planning and executing sales events and community activities.
- Proficiency with CRM systems, Microsoft Office, and Outlook.
- Strong interpersonal and relationship-building skills.
- Effective oral presentation and communication skills.
- Associate’s or Bachelor’s degree in Sales, Marketing, Hospitality, or related field (preferred). Must have a valid state Driver’s License.
- Demonstrated success in sales and sales-related activities.
- Must be willing to work and cooperate with other employees.
- Must be able to problem solve.
- Must be able to work under pressure.
- Demonstrates neat appearance and good personal hygiene.
- Must read, know and follow personnel, department and facility policies.
- Must be knowledgeable of local, state and federal regulations as relates to admissions, prospective payment and resident care.
- Must have a flexible schedule to accommodate after hours and weekend tours and or event opportunities.
- Must possess excellent verbal and written communication skills.
- Must have proven skills in working independently, be self-motivated and goal oriented.
- Working experience with customer relationship management (CRM) software is required.
- Must be a mission driven team player supporting the needs of both coworkers and residents.
- Must support the company’s Core Mission Pillars of Cultivating Community, Enhancing Lives and Promoting Independence.
- Must support the company’s Values of Quality, Honesty and Integrity.
Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.