Director Business Customer Development

Supply Chain Westerville, Ohio, United States Executive/Management

About this position

This position will support our Life Sciences sector.


The Dir Business Customer Development role has a national salary range of $104,000- $198,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.


Are you an innovative and solutions-oriented individual who can think outside the box to focus on the possibilities? Are you passionate about cultivating mutually beneficial long-term relationships? Do you thrive on having direct responsibility for your success? Do you get a rush when negotiating and closing a deal?


Job Description

Manage executive-level customer relationships for profitability and growth. Hunt for and develop new business opportunities outside of existing customer base. Ensure that company profit goals are met.

  • Responsible for revenue and gross profit
  • Focuses on customer satisfaction
  • Pipeline goals – including gross revenue in pipeline, growth against target and business close ratio
  • Establish client specific value propositions for outsourced services, performance against stated objectives, business growth, and business consultancy.
  • Identify profitable business ventures for pursuit.
  • Engage additional company resources in the pursuit of business.
  • Develop/meet all specified revenue and pipeline goals.
  • Utilize strong customer satisfaction skills


Required Education and Experience

  • Bachelor's Degree, required
  • MBA, preferred
  • 10+ yrs. Supply Chain experience, preferred
  • 5+ yrs. sales/consulting experience, preferred


Our Organization is an equal opportunity employer.