Vehicle Operator

Your next job could be the reason someone stays independent and connected.

At Voluntary Action Center of Northern Illinois (VAC), you’re not just taking a job — you’re joining a mission-driven team dedicated to improving lives every day. Since 1974, VAC has been committed to strengthening communities by providing high-quality transportation and nutrition services that help individuals maintain independence, health, and well-being. Guided by a volunteer Board of Directors representing communities across DeKalb County and beyond, VAC proudly serves residents throughout DeKalb, Bureau, LaSalle, Kendall, and Putnam Counties, working every day to meet growing community needs with compassion, teamwork, and service.

As a Vehicle Operator, you play an important role in that mission. You will provide safe, reliable, and compassionate paratransit services by operating agency vehicles and delivering friendly transportation that helps community members stay connected and supported. We are currently seeking part-time team member(s) to work up to 29 hours per week, typically three 8-hour shifts, with occasional evenings, weekends, or varied hours based on service needs.  Competitive pay based on experience and qualifications. 

DUTIES

• Safely operate agency vehicles under various road and weather conditions.
• Assist passengers boarding, riding, and exiting vehicles.
• Secure mobility devices and provide passenger assistance as needed.
• Communicate with dispatch regarding routes and passenger movement.
• Conduct pre- and post-trip vehicle inspections.
• Maintain accurate logs (trips, mileage, fuel, fares, and hours).
• Deliver excellent customer service while representing VAC’s mission and values.
• Other duties as assigned.

BENEFITS

• Paid Time Off (PTO)
• Paid Leave (PLA)
• Emergency Time Off (ETO)
• Paid Holidays 
• Paid Bereavement Leave
• Growth and Development Opportunities
• Employee Assistance Program

QUALIFICATIONS

• High school diploma or equivalent.
• Valid Illinois Driver’s License with a clean driving record.
• At least 21 years of age.
• Ability to pass DOT physical, background check, and drug screening.
• Public or community transportation experience and experience working with seniors or individuals with disabilities preferred.

SKILLS, KNOWLEDGE AND ABILITIES

• Strong communication and customer service skills.
• Patience, reliability, and professionalism.
• Ability to multitask and stay detail oriented.
• Physical ability to assist passengers and mobility devices safely.
• Team player who works well under pressure and with diverse populations.
• Commitment to safety and teamwork.

PHYSICAL DEMANDS

This role involves driving for extended periods, assisting passengers, and occasional outdoor work in varying weather conditions. Operators must meet DOT medical standards and be able to lift, push, or pull equipment and mobility devices as needed.

Voluntary Action Center is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, marital status, veteran or military status or any other status protected by law.