About this position
Position Summary
The Regional Practice Manager is responsible for the operational, financial, and strategic performance of interventional pain management clinics across a defined region or state. This role leads local clinic leadership teams, ensures compliance with regulatory and company standards, and drives performance across patient experience, staff engagement, and financial outcomes. The ideal candidate thrives in a fast-paced, patient-centered environment and is skilled at leading through influence, data, and collaboration.
Key Responsibilities
Financial & Operational Accountability
Manage site- and region-level profit and loss (P&L) statements and monitor key performance indicators. Drive performance in areas such as productivity, access, revenue cycle, and expense management.
Leadership & Team Development
Manage and mentor Site Leads and Team Leads across assigned clinics. Partner with local leaders to hire, train, and coach high-performing administrative and clinical teams.
Strategic Execution & Growth
Collaborate with Resolve Pain Solutions leadership and clinical teams to implement growth strategies, new service lines, and regional initiatives.
Patient Experience & Brand Consistency
Champion initiatives to improve patient satisfaction. Ensure all clinics deliver a service experience consistent with the Resolve brand and standards.
Regulatory & Policy Compliance
Implement and monitor adherence to company policies, operational protocols, and applicable healthcare regulations (e.g., CMS, HIPAA, OSHA).
Continuous Improvement
Lead process improvement initiatives related to scheduling, staffing models, care coordination, and clinic workflows to enhance efficiency and clinical outcomes.
Qualifications
Bachelor’s degree in healthcare administration, business, or related field required
5+ years of multi-site healthcare operations leadership experience, preferably in outpatient or specialty care settings
Strong financial acumen with experience managing P&Ls and operational KPIs
Demonstrated success leading and developing high-performing teams
Working knowledge of healthcare regulatory requirements and compliance standards
Excellent interpersonal, communication, and problem-solving skills
Proficient in EHR systems and Microsoft Office Suite
Key Performance Indicators (KPIs)
Patient throughput and provider schedule utilization
Revenue performance and net collection rate
Staff turnover and engagement
Patient satisfaction and no-show rate
Budget adherence and cost per encounter
Operational compliance audit scores
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