Banquet Captain

Job Description

Department: Food & Beverage Job Status: Full Time

Reports To: Food & Beverage Director Position: Food & Beverage Supervisor

Amount of Travel: No travel required 

Work Schedule: As determined by DOFB

Salary: $13/hr plus gratuity 

Overview
The Banquet Captain plays a key leadership role in delivering exceptional dining and event experiences for members and guests at Park Country Club. This position oversees banquet staff, ensures flawless event execution, is the main point of contact for clients hosting events. This role will be overseen by our Banquet Manager and ultimately our Food and Beverage Director. The ideal candidate for this role will possess all the qualifications listed below and be someone who wants to grow into a F&B management position at the Club.  

Key Responsibilities

• Lead, train, and motivate banquet servers, bartenders, and support staff
• Oversee setup and breakdown of all banquet spaces according to event specifications
• Coordinate closely with the Banquet Manager, F&B Director, Chefs, and Catering Director
• Conduct pre-event meetings to review timelines, service expectations, and assignments
• Ensure timely, polished, and attentive food and beverage service throughout events
• Serve as the primary point of contact for event hosts during functions
• Monitor staff performance and provide on-the-spot coaching to maintain service standards
• Maintain a clean, organized, and safe work environment in all service areas
• Manage inventory levels of banquet supplies and report needs proactively
• Handle guest concerns with professionalism, discretion, and swift problem-solving
• Assist with scheduling, timesheets, and post-event evaluations as needed
• Ensure compliance with all club policies, New York State health and safety regulations, and service protocols

 Qualifications

• Previous experience in banquet or fine-dining service leadership (private club experience preferred)
• Strong supervisory skills with the ability to motivate and guide a diverse team
• Excellent communication and guest-service abilities
• High level of professionalism, discretion, and attention to detail
• Ability to anticipate needs and resolve issues quickly and tactfully
• Flexible availability, including nights, weekends, and holidays
• Must be able to stand for extended periods and lift up to 40 lbs.
• Knowledge of banquet event orders (BEO) is preferred. Experience with Jonas POS is a plus  

Personal Characteristics

• Warm, polished, and member-focused demeanor
• Strong sense of ownership and accountability
• Calm under pressure in a fast-paced environment
• Team-oriented with a commitment to excellence in service

Compensation & Benefits

• Complimentary meals and golfing privileges
• Gratuity/Service charge distribution per club policy
• Health, dental, and vision benefits (if applicable)
• Paid time off (if applicable)
• Opportunities for training, professional development, and upward mobility