Lead Pharmacy Technician

This position provides an opportunity, in a pharmacy setting, to excel in a complex, high impact, patient focused role and to positively impact the lives of others. Must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast-paced environment and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met. Must demonstrate ethical conduct and maintain patient confidentiality at all times. Good judgment, self-motivation, and responsible decision-making are essential in this position. The Lead Technician will assess baseline skill level for new technicians and determine appropriate training needs while training new technicians on pharmacy operations. 

Position Responsibilities

• Supports Pharmacy Management by guiding daily pharmacy technician operations.
• Ensure other pharmacy technicians have the resources and training necessary to perform their jobs effectively and consistently.  
• Understands and follows applicable Federal and State laws, e.g. HIPPA, regulations, e.g. OSHA, professional standards and ethical principles; complies with PanCare policies and procedures to ensure patient safety and protect patient privacy and security.
• Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns.
• Promotes a path to better health by engaging customers to learn about their health and medications, educating patients about pharmacy services and products appropriately positioning PanCare as a partner in the patient’s path to better health.
• Assists Pharmacist with managing day-to-day activities and administration which may include daily and weekly reports as well as pharmacy scheduling, as assigned.  
• Proactively takes on additional tasks and responsibilities, demonstrating a strong work ethic. 
• Identifies opportunities and shares insight on how to improve work flow, patient care and customer service.
• Participates in all safety programs, which may include assignment to an emergency response team.

Education and Experience: 

• Florida Registered Pharmacy Technician License 
• Minimum 3 years of experience as Pharmacy Technician 
• Valid State Issued Picture ID Card  
• High School Diploma or equivalent 

PanCare of Florida is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.