Service Technician, Tile Focused

Ally Building Solutions provides flooring, cabinetry, countertop, appliances, specialties, millwork and window treatment products and expert installation services, as well as design studio solutions, to new home builders in greater Orlando, Jacksonville, Tampa, and Fort Myers.

We are looking for an experienced Tile Service Technician to the Ft Myers team. This individual will perform small to intermediate repairs across all our product categories. 

Tile Service Technician Responsibilities

• Perform tile repairs, replacements, and adjustments as needed on completed installations.
• Diagnose installation or material issues and determine appropriate corrective actions.
• Complete punch-out work for builders, homeowners, and project managers.
• Communicate effectively with the service coordinator, installers, and customers.
• Maintain a clean and organized work vehicle, tools, and job sites.
• Document service work completed and report findings to management.
• Ensure all work meets company standards for quality and safety.
• Perform service or warranty repairs, adjustments or replacements as needed to satisfy Ally’s Builder customer requirements.
   

Tile Service Technician Requirements

• Proven field service experience in construction
• Demonstrated field expertise of all flooring / wall tile repairs, with a keen sense of attention to detail.
• Professional presentation, including excellent verbal and written communication skills.
• Ability to communicate effectively with homeowners and internal team members
• Working knowledge of computer systems and email, and ability to learn company specific software applications for scheduling, job assignment and completions.
• Excellent critical thinking and problem-solving skills.
• Ability to excel in a deadline driven, fast paced work environment.
• Clean Division of Motor Vehicle record, and access to a reliable work truck or car.

We value and rely on the collective voices of our employees, customers, and community to help us build a better company - and world - for everyone.   Every voice, every perspective matters. That is why we are proud to be an equal opportunity employer.