Facilities Maintenance Tech II

JOB SUMMARY

Perform a variety of building maintenance, construction and renovation tasks. Provide security services for MCC-owned buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform a variety of building maintenance/construction/renovation tasks, with scope determined by demonstrated skill sets and any county/state/federal certification or license mandates. A wide degree of creativity and latitude is expected, as well as knowledge of basic building maintenance concepts, practices, and procedures. 
• Electrical - Inspect, repair, install, modify, and maintain electrical/electronic systems, circuits and equipment. Low voltage electrical experience required.
• Plumbing - Inspect, repair, install, modify, and maintain plumbing fixtures in heating, water and drainage systems. Identify electrical, plumbing and safety problems applicable to the installation and take necessary corrective action.
• HVAC - Perform daily oversight of heating, ventilating, and air conditioning systems, and make adjustments to systems as necessary to maintain comfortable temperature and humidity.  
• Construction/Renovation – Perform tasks and repairs utilizing general carpentry skills. 
• Utilize an internal computerized work order system through which staff and management communicate maintenance needs to the Facilities Department. Perform work order tasks timely and efficiently; communicate status timely to appropriate parties and update the notes section of the work order system daily.
• Perform assigned projects and non-work order tasks timely and efficiently; communicate status timely to appropriate parties. 
• Act as liaison with vendors as assigned by the Director of Facilities.
• Perform routine PM on all types of equipment throughout the organization, and document actions, per a PM program, scheduled calendar events, and/or at direction of the Associate Director of Facilities. 
• Repair and replace all types of equipment throughout the organization, and document actions per a set protocol, at the direction of Director of Facilities.
• Anticipate and plan for routine and non-routine activities; work and think pro-actively vs reactively.
• Follow protocols for opening/closing of various buildings and the campus at large for regular work days, weekends, holidays, and severe weather events.
• Follow protocols and procedures for storage and PM of tools and equipment.
• Serve as a general security presence and visible deterrent to crime and rule infractions. Provide protection of life and property, and safety to patients, general public, and employees.
• Provide controlled access to the various campus buildings.
• Be watchful for suspicious activities, criminal acts, or rule infractions throughout MCC properties that may be a threat to the facility, patients, visitors, or employees at the site. 
• Patrol MCC main campus and financial services building campus with random walking patrols or vehicle patrols.  
• Report all incidents, accidents or medical emergencies to the Director of Facilities, the SVP Administration, and/or Risk Management Department with completion of an incident report.
• Report unsafe acts and environmental conditions to the Director of Facilities, the SVP Administration, and/or Risk Management Department as required.
• Respond immediately to emergencies, such as medical and bomb threats, and to alarms, such as fire and intrusion. 
• Member of the Manned Response Team.
• Be prepared with minimal notice to secure MCC properties in the event of inclement weather and/or unpredictable crisis situations, and to stay on-site during such conditions.  
• Consistently practice good safety techniques to accomplish all tasks which include the use of proper personal safety equipment (safety eye wear, ear plugs, and safety garments). Consistently follow procedures and safety measures specific to area of maintenance specialty. 
• Follow MCC’s Vehicle Fleet Safety Policy, which covers safety responsibilities and expectations, and equipment inspections, for drivers of any MCC owned or leased vehicle. If any equipment on the vehicle is not working correctly, immediately notify the Director of Facilities of any issues found. If a vehicle is potentially unsafe to drive, for any reason, immediately remove the vehicle from service and notify the Director of Facilities.
• May aid in invoice processing, supply inventory management, and budget adherence.
• May be assigned life/safety compliance duties for our Ambulatory Surgery Center.
• May be authorized and trained in the use of a fire extinguisher.
• Other duties as assigned.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities. 
• Perform other duties as may be assigned cheerfully and willingly.

EDUCATION/EXPERIENCE REQUIREMENTS

• Minimum education requirement is high school diploma or GED.
• Minimum of two years of documented experience producing quality work in facilities maintenance or a related trade. 
• Must have valid driver’s license and be insurable according to our automotive insurance company’s criteria, to operate all MCC vehicles including rented equipment.
• Certification required for electrical trade and HVAC trade. Other trades may be requested to complete an apprenticeship and/or formal training program or obtain certification, in area(s) of specialty.  

KNOWLEDGE, SKILLS AND ABILITIES

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. 
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Displays computer proficiency (i.e. PC windows, MS Office environment, Internet, etc.) and ability to quickly learn new applications.
• Must be able to use a variety of building maintenance tools, including hand tools and electrical tools.
• Must be able to read and interpret blue-prints.
• Familiar with a variety of the concepts, practices, and procedures of area(s) of specialty.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Ability to manage multiple projects and deadlines. 
• Demonstrated ability to work as a team player.
• Demonstrated ability to manage multiple priorities in a task-oriented environment and work independently. 
• Proficient in use of English language both in written and verbal communication.
• Must be able to communicate with individuals of varying socio-economic backgrounds. 
• Ability to work all shifts to include holidays and weekends and change shifts as necessary with minimal notice.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families. 

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Heavy (exerting up to 100 pounds of force occasionally)
• Standing/Walking: Frequently; activity exists from ¾ of the time 
• Keyboarding/Dexterity: Occasionally (as needed on department basis) 
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Ability to lift up to 100 pounds on a periodic basis throughout a work day.
• Ability to ambulate as necessary throughout an eleven-story building and multi-building campus.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes 

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints. 
• Must be able to work under stress and remain calm and professional.  

WORK ENVIRONMENT

• Exposed to frequent and constant interruptions in daily functions/schedule. 
• Must be available to customers and staff throughout the day. 
• May be required to work extended hours to meet department needs.  
• Ability to work in various climates (i.e. indoors/outdoors) regardless of weather conditions.