Project Manager II

SupportNinja Philippines Executive/Management

About this position

Work Set Up: Remote/WAH

Type of Contract: Full-Time

Equipment Provision: Company Provided


The Project Manager II is responsible for overseeing and driving the successful execution of projects within the organization. The Senior Project Manager will plan, execute and finalize projects according to strict deadlines and within budget. Additionally, this role will coordinate with resources, key stakeholders and third party vendors to deliver projects

What does a day in the life of a Project Manager II look like?

  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
  • Develop full-scale project plans and associated communications documents
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
  • Liaise with project stakeholders on an ongoing basis
  • Estimate the resources and participants needed to achieve project goals
  • Draft and submit budget proposals, and recommend subsequent budget changes when applicable
  • Set and continually manage project expectations with team members and other stakeholders
  • Identify and manage project dependencies and critical path
  • Plan and schedule project timelines and milestones using appropriate tools
  • Track project milestones and deliverables
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Define project success criteria, track and report on results
  • Adhere to company policies and procedures
  • Meet or exceed performance targets for related KPIs 
  • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
  • Collaborate with other departments as needed 
  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
  • Perform other duties as assigned

What are the required qualifications of a Project Manager II?

  • Bachelor’s degree in business administration, management, or a related field, preferred
  • Prior experience as a Project Manager or similar role, with a minimum of 5 years in project management
  • Strong understanding of project management methodologies, tools, and techniques
  • Excellent organizational and time management skills.
  • Exceptional leadership, communication, and interpersonal abilities.
  • Ability to manage multiple projects simultaneously
  • Proficiency in project management software and tools (e.g., Microsoft Project, JIRA, etc.)
  • PMP certification is a plus

Ninja Perks and Benefits

    • Full-time employees
      • Competitive compensation
      • Adherence to government-mandated benefits
      • Retirement Savings Program with Company Matching
      • Life Insurance
      • HMO on day 1
      • Paid time off, birthday leave
      • Bonus and incentive plans
      • Opportunities for skills training and personal and professional development
      • Employee Referral Program
      • Beautiful office space (for onsite employees)
      • Free lunch provided daily (for onsite employees)

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

If you are interested, you can access your instant interview here: https://alpharun.com/i/PAmboOomwq1esDONNMjn6

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. 

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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