Bilingual Family Partner

Family Partner – Family Resource Center (English/Spanish Preferred)

*6% Bilingual Salary Increase*

Individuals passionate about helping families and making a difference in their community are encouraged to apply! Centerboard’s Family Resource Center in Lynn, in collaboration with Eliot Behavioral Health, is seeking a dedicated, bilingual (Spanish/English) Family Partner with lived experience in CRA-related issues or children with special needs to join our dynamic team. This is an exciting opportunity to be part of a community-focused program offering support to families in need, with a wide range of benefits and growth potential.

About the Role

As a Family Partner, you will play a crucial role in supporting families engaged with the Family Resource Center (FRC), assisting in trauma-informed intakes, assessments, and providing services to families experiencing CRA-related issues. You will work closely with the FRC clinician to develop and implement Family Support Plans, conduct workshops, and ensure that our services are culturally sensitive and strengths-based.

Responsibilities:

• Conduct intake assessments with FRC-approved tools and screening measures.
• Collaborate closely with the FRC Clinician to support CRA-involved youth or youth at risk of CRA. Assist the clinician in completing the CANS assessment and developing the Family Support Plan for family members experiencing CRA-related issues.
• Implement the Family Support Plan with support from other FRC staff.
• Manage playroom and ensure the safety of children with volunteers while parents attend workshops.
• Lead and facilitate parenting groups, Evidence-Based Parenting Groups, or other workshops as assigned.
• Work with FRC Family Members as part of the FRC team, prioritizing families experiencing CRA-related issues.
• Develop creative and "outside the box" interventions to support individuals and/or families.
• Coordinate and communicate with administrative staff to resolve administrative issues related to the program’s operation.
• Complete administrative duties associated with Family Member service provision, including record-keeping and data entry.
• Engage in community outreach activities as assigned.
• Participate in regular FRC staff, leadership, and Cohort meetings.
• Complete other tasks or job assignments as required.

Competencies and Qualifications:

• Must have “lived experience” or familiarity with CRA-related issues.
• Ability to prioritize tasks and manage multiple responsibilities efficiently.
• Strong communication skills, both written and verbal, and ability to maintain professionalism in all interactions.
• Demonstrated flexibility and adaptability in a changing environment.
• Strong organizational skills and the ability to work independently.
• Ability to work collaboratively with team members to support program objectives.
• Proficiency in Microsoft Office applications and ability to learn FileMaker and other data entry systems as needed.
• Must maintain current CANS certification.
• A valid driver’s license with an acceptable driving record is required.
• Must participate in all Eliot Services and FRC required trainings.
• Bilingual candidates (Spanish/English) preferred.
• High School diploma or equivalent required.
• 1 year of experience as a caregiver or parent of a special needs child preferred.

Compensation & Benefits:

• Hourly Rate of $22.77 an hour, plus a 6% bilingual salary increase if fluent in the needed language capacity.
• Comprehensive benefits, including health and dental insurance, paid time off, retirement plan with employer match, tuition reimbursement, and more.