About this position
Job Title
Technical Engineer (On-Site Service Engineer)
Location
On-site at shipyards, ports, vessels, and customer facilities (domestic & international travel required)
Job Summary
The Technical Engineer (On-Site Service Engineer) is responsible for the installation, commissioning, maintenance, troubleshooting, and repair of maritime manufacturing equipment and systems at customer sites. This role serves as the technical face of the company, ensuring reliable operation of products while delivering high-quality service and customer support in demanding marine environments.
Key Responsibilities
On-Site Technical Support
Install, commission, and test maritime equipment and systems on vessels and at shipyards
Perform routine maintenance, inspections, and system upgrades
Diagnose and troubleshoot mechanical, electrical, hydraulic, and/or automation issues
Execute repairs efficiently to minimize vessel downtime
Customer & Field Support
Provide technical guidance and training to ship crews, operators, and client engineers
Act as the primary technical contact during on-site service visits
Prepare service reports, maintenance records, and technical documentation
Communicate findings and recommendations to customers and internal teams
Compliance & Safety
Ensure work complies with maritime regulations, classification society rules, and company standards
Follow safety procedures for shipboard and shipyard environments
Support audits, inspections, and commissioning approvals when required
Collaboration & Continuous Improvement
Work closely with engineering, production, and sales teams to resolve field issues
Provide feedback from the field to improve product design and reliability
Support factory acceptance tests (FAT) and harbor/sea trials when needed
Qualifications & Experience
Education
Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, Marine Engineering, or a related field
Experience
2–5+ years of experience in on-site service, field engineering, or marine technical support
Experience with maritime equipment such as propulsion systems, deck machinery, automation systems, power systems, or industrial machinery (depending on company focus)
Technical Skills
Strong troubleshooting skills in mechanical, electrical, and/or control systems
Ability to read and interpret technical drawings, schematics, and manuals
Familiarity with marine standards, class societies (DNV, ABS, LR, BV, etc.), and shipyard operations
Proficiency with service tools, testing equipment, and diagnostic software
Soft Skills
Strong problem-solving and analytical mindset
Excellent communication and customer-facing skills
Ability to work independently in remote or high-pressure environments
Flexible and adaptable to irregular schedules and urgent service calls
Travel & Working Conditions
Frequent travel, including international assignments
Work onboard vessels, in shipyards, ports, and offshore environments
Willingness to work extended hours when required during commissioning or breakdowns