About this position
Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.
Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.
Apply to join New Era's team!
The Brand Protection Coordinator will provide comprehensive support to the Global Brand Protection team by managing a range of essential administrative and operational tasks. Responsibilities include executing Power of Attorney (POA) documents, facilitating the onboarding process for new vendors, overseeing invoice tracking and payment coordination, and ensuring the accurate and timely shipment of training materials to partners across global markets. In addition to administrative duties, this role plays an active part in the execution and strategic coordination of New Era’s global Brand Protection program. This includes assisting with the implementation of enforcement strategies, monitoring global markets for intellectual property violations, and collaborating with cross-functional teams to uphold and strengthen the integrity of the New Era brand worldwide.
Responsibilities
- Manage day-to-day administrative tasks for the Global Brand Protection team
- Partner with the Legal Operations Manager to execute Power of Attorney (POA) documents
- Support the onboarding process for new vendors on a global scale
- Coordinate the shipment of training materials to global partners and ensure materials arrive on time and in good condition
- Support efforts to protect the New Era brand, partners, and intellectual property
- Work closely with internal and external stakeholders to support global brand protection initiatives
- Process and manage vendor invoices in a timely and accurate manner
- Work closely with New Era’s online Brand Protection Partners to protect New Era’s Intellectual Property through the identification and removal of counterfeit and infringing products online
- Support law enforcement authorities globally in the identification of counterfeit products during investigations, removals, seizures, and raid actions
- Build strong relationships with other Rights Owner representatives and work together to share resources and identify problem areas
- Manage and maintain internal case management system
- Conduct online takedowns of infringing listings, posts, accounts, and websites globally
- Produce periodic reports detailing enforcement data for internal and external stakeholders
- Act as the point of contact for New Era employees globally to assist with online enforcement requests and ad-hoc projects
- Conduct basic OSINT and desktop investigations
- Establish & maintain database by country of all contacts including accounts, distributors, vendors, and law enforcement
- Identify new trends and areas online which New Era may be open to infringement
- Update brand protection guide and all other relevant training material
- Monitor and manage brand protection enquiries inbox
- Calendar management and co-ordination of travel/meetings
- Keep all sensitive matters confidential
- Other duties as assigned
Skills and Abilities
- Solid basic understanding of criminal and civil law relating to intellectual property matters
- Ability to perform online investigative work, analyse information and acting accordingly
- Outstanding interpersonal communication skills
- Excellent time management skills
- Must be highly organized and detail oriented
- Ability to work well with Law Enforcement Agencies
- Experienced in Microsoft Office
- Advanced abilities in Microsoft Excel Skills
Education and Experience
- Bachelor’s degree in information technology, law, or a related field preferred; additional experience in lieu of degree considered
- One (1) to three (3) years of experience in brand protection, legal compliance or comparable experience is highly valued
- Understanding of Intellectual Property Rights and Enforcement
- Knowledge of internet and online technology, systems, and software
Travel Requirement
- The location for this position is 100% on-site in Buffalo, NY
- 0% to 5%; domestic and/or global
The salary range for this posted position is $50,500 - $56,500 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.
New Era Cap, LLC’s casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.
As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!
#LI-Onsite #LIOnsite #LI Onsite
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