TFMS Adaptation Specialist

OCH Technologies is hiring an Adaptation Specialist for a position supporting the FAA from the William J. Hughes Technical Center (WJHTC) in Egg Harbor Township, NJ. The Adaptation Specialist will provide first level helpdesk support expertise on systems administration, system design, system architecture, and operations & maintenance support for large, complex systems. Must have solid technical skills in Linux and Windows environments.  

Location

On-site: William J. Hughes Technical Center (WJHTC), Egg Harbor Township, NJ

Core Responsibilities & Duties

• Respond to program-related issues, resolve problems and customer tickets, and prepare technical documentation accurately depicting the problem and/or solution to provide to developer/level 2 support if necessary. 
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management. 
• Analyze and identify discrepancies in the system, assess the risks, and suggest solutions while adhering to security standards.
• Develop and document technical processes and procedures, if needed.
• Collect and validate 7-day (e.g., OAG schedules, sensitive flight IDs, etc.) and 56-day (standard Chart Cycle Update) adaptation updates for the TFM Production Center (TPC).
• Support data problem resolution from incoming data sources (e.g., work with data sources to correct anomalies in source files that are collected) or document and correct manually within TFMS.
• Build and verify adaptation update files (for TPC and TFMS remote sites).
• Support delivery and integration with Configuration Management.
• Support validation with the FAA.
• Support Adaptation deployment to field.
• Analyze adaptation data over time to offer improvements (e.g., Ground Time Prediction, Profiles, historical routes, etc.).

The responsibilities and duties listed above are flexible and subject to change based on operational need. 

Minimum Qualifications

Education

Bachelor's degree in information systems, Business Systems, Management Information Systems, IT Management, or other IT degrees. Engineering, math, and science degrees are acceptable substitute degrees.

Experience

• A minimum of eight (8) years of experience in a related position or field 
• Experience with critical operations in a large-scale secure environment 
• Strong hands-on experience with Unix/Linux (Red Hat Linux Enterprise Server/Workstation Suite and Red Hat Satellite Server Suite preferred) including knowledge of related hardware and software 
• Detailed knowledge of the Unix methods and techniques used in systems administration and support 
• Detailed knowledge of Unix principles and commands to include file editing and file manipulation 
• Understanding of LAN/WAN networks 
• Demonstrated experience supporting and following configuration management plans and processes, updating documentation, supporting annual authorization processes including independent testing teams 
• Demonstrated experience providing system monitoring, access, effective stakeholder notification and communication, and various other engineering and operational activities 

Security Clearance Requirement

Candidate must have the ability to hold and maintain a Public Trust

Shift Details

• Training Period: M-F approximately 08:00 AM– 4:00PM
• Post-Training: 40 hours per week with the below being core hours required on-site

Tues: 10:00AM – 4:00PM

Wed: 10:00AM – 1:00PM; 7:00PM – 3:00AM

Thurs: 10:00AM – 4:00PM

*On-call 24/7 to include days, nights, weekends, and holidays

Other Required Skills and Abilities

• Available for on-call support, if needed.
• Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, Access, and Outlook.

About Us: At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability.

What Defines Us:

• Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically.
• Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead.
• People-Focused - We prioritize relationships, championing growth and mutual success.
• Accountable - We own our outcomes, striving for excellence through continuous improvement.
• Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions.

Why Join Us?

Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career—it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including:

• Paid time off and Holidays
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Short-term disability, long-term disability, and life insurance - Employer Paid!
• 401(k)
• Additional Voluntary Life Insurance
• Tuition Reimbursement

& More!

E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees.

Veteran’s Preference and Accessibility Statement: At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we proudly offer preference to qualified veterans and wholeheartedly encourage them to apply. We want you to know that your service and dedication will always be valued here! Additionally, we are committed to creating a workplace that is open, welcoming, and accessible to everyone. In line with the Americans with Disabilities Act (ADA), we provide reasonable accommodations throughout the hiring process to ensure that individuals with disabilities can apply without barriers. If you need assistance or accommodations, please don't hesitate to contact us at hiring@ochtec.com - we’re here to help.

OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.