About this position
Pay Range: $15-$18
Riverview, FL
Part Time: Tuesdays and Thursdays
Office Assistant
Front Desk professionals are the first point of contact for visitors and clients, providing essential customer service and administrative support.
This role will require answering phone calls, greeting guests, scheduling appointments, and managing correspondence.
- Greet pvisitors with a warm and welcoming demeanor
- Ensure all guest sign-in, and all residents sign-out and back in
- Ensure security procedures are in place
- Answer phone calls, take messages, and redirect calls as necessary
- Communicate effectively with residents, family members, healthcare professionals and other team members
- Adhere to HIPAA regulations and protect residents' rights by maintaining confidentiality information
- Maintain cleanliness and organization of the front desk and reception area
- Maintain operations by following policies and procedures, reporting needed changes
- Assist with other administrative tasks as assigned by management
Qualifications:
- High school diploma or equivalent (required)
- Previous experience in a medical office or healthcare setting
- Excellent verbal and written communication skills with the ability to communicate effectively
- Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
- Empathetic and compassionate demeanor, with the ability to handle sensitive patient situations with care and professionalism
- Ability to maintain professionalism and composure in stressful situations
- Ability to collaborate effectively with colleagues and contribute to a positive work environment
- Willingness to adapt to changing priorities and work schedules as needed