Sales Facilitator

Surgical Instrument Service Company Terre Haute, IN, Indiana, United States

About this position


Job Title: Sales Facilitator

Location: Remote

Position Summary: The Sales Facilitator will act as the primary point of contact for pickup and delivery of repair orders at customer facilities.



Requirements

Key Accountabilities

  • Interact with key hospital contacts to ensure client satisfaction
  • Pick up instruments and devices for repair and deliver them via FedEx to SIS headquarters
  • Return repaired instruments to the client facility/departments same day they are returned to you
  • Work closely with SIS territory managers to monitor and improve customer experience
  • Provide Home Office staff with all required information in a timely manner
  • Maintain a professional appearance and demeanor at all times


Key Competencies

  • Have a reliable vehicle to drive to and from hospitals and local shipping facilities
  • Work independent of direct supervision and be a proactive self-starter
  • Have excellent communication and interpersonal skills
  • Possess the ability, commitment and ambition to assume increased responsibility within the organization
  • Be proficient with computer, tablet, and smartphone technology
  • Be able to occasionally lift and carry up to 20 pounds