Financial Center Director

The Farmers Bank is locally owned and operated with ten full-service financial centers located in Central Indiana providing retail, business, trust and asset management, investment, mortgage and electronic banking services. With over 149 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let’s Grow!

The role of the Financial Center Director leads employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. The primary role of a Financial Center Director is to successfully balance the needs of their three critical constituencies, customers, employees, and the communities they serve. As keeper of The Farmers Bank brand, they strive to deliver Financial Well-Being, and lead by example, in holding conversations with customers, (Business & Consumer) understand their needs, and match financial solutions the bank offers, to help the customer, in a professional, friendly, ethical, and efficient manner. The Financial Center Director ‘owns’ their trade area by managing key relationships in the community, and work with all TFB lines of business, to grow market share and be the #1 Community Bank, through results and reputation. Financial Center Director leaders have 5 + years’ experience, manage multiple offices, or manage offices in excess of 50MM in assets, and concentrate in Business Development outside the branch. Hours vary and include Saturdays. 

Job Responsibilities 

1. Customer Champion – Needs Based Conversations / Promote Financial Well-Being

2. Employee Champion – Employee Development / Advocate

3. Community Champion – Engaged with Community Advocacy and Financial Literacy

4. Safety & Soundness Champion – Promote adherence to Policy, Procedures & Regulations

5. Business Development - Grow market share and deepen customer relationships

Competencies Required 

 Customer Focus

· Is   dedicated to meeting the expectations and requirements of internal and   external customers

· Gets   first-hand customer information and uses it for improvements in products and services

· Acts   with customers in mind

· Establishes   and maintains effective relationships with customers and gains their trust   and respect

Ethics and Values

· Adheres   to an appropriate (for the setting) and effective set of core values and   beliefs

during both good and bad times

· Acts in   line with those values

· Rewards   the right values and disapproves of others

· Practices   what he/she preaches

Interpersonal Savvy

· Relates   well to all kinds of people—up, down, and sideways, inside and outside the   organization

· Builds   appropriate rapport

· Builds   constructive and effective relationships

· Uses   diplomacy and tact

· Can   diffuse even high-tension situations comfortably

Motivating Others

· Creates   a climate in which people want to do their best

· Can   motivate many kinds of direct reports and team or project members

· Can   assess each person's hot button and use it to get the best out of him/her

· Pushes   tasks and decisions down

· Empowers   others

· Invites   input from each person and shares ownership and visibility

· Makes   each individual feel his/her work is important

· Is   someone people like working for and with

Drive for Results

· Can be   counted on to exceed goals successfully

· Is   constantly and consistently one of the top performers

· Very   bottom-line oriented

· Steadfastly   pushes self and others for results