Telehealth Specimen Collector

Job Summary

We are looking for a detail-oriented Telehealth Specimen Collector with experience in toxicology or laboratory procedures who will be conducting telehealth visits with patients and manage patient billing. This role requires a combination of clinical skills, patient interaction and administrative expertise to support our healthcare team effectively.

Key Responsibilities

Telehealth and Patient Interaction:

• Conduct virtual patient visits, assisting with follow-ups, medication reviews, and patient education.
• Document patient interactions, symptoms, and treatment plans in our systems.
• Coordinate patient care, including scheduling, referrals, and provider communication
• Provide excellent patient service while ensuring HIPAA compliance during telehealth sessions.

Medical Billing and Admin Responsibilities

• Process insurance claims, patient billing and coding.
• Verify patient insurance coverage and handle prior authorizations.
• Assist with payment collections, billing inquiries and claim follow-ups.
• Maintain accurate records and ensure compliance with medical billing regulations.

Qualifications and Skills

• Education & Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or equivalent preferred.
• Experience: 1 – 3 years in a clinical or lab setting, with experience in telehealth and billing is a bonus.
• Technical Skills: proficiency in EHR systems, telemedicine platforms, and medical billing software.
• Soft Skills: Strong communication, problem-solving, and multitasking.
• Regulatory Knowledge: Understanding of HIPAA and insurance billing guidelines.

Benefits

• Competitive rate
• Health, Dental and Vision Insurance (Employer Paid Life Insurance)
• Vacation time and Paid Time Off (PTO)

If you have a medical assistant background with toxicology/lab expertise, telehealth experience, and billing knowledge, we invite you to apply!