Admissions Counselor

• Plan and implement recruitment activities for assigned areas or categories of prospective students, including travel within the Columbus and Cleveland areas for career or job fairs, visits with high schools, or similar. 

• Counsel prospective applicants on the admissions process and opportunities at the College. One-on-one admissions counseling to diverse populations is an important responsibility of this position. Admissions counseling occurs primarily by in-person appointments, phone calls and emails. 

• Meet rep metric requirements of 4-7 applications average weekly, 15-20 referrals per enrollment period, average 15% inquiry to interview, 45-50% interview to application, and 8-10% overall inquiry to application. Contact rate needs to remain above 30%, and the appointment attended needs to be above 25%. These metrics are based on industry standard.   

• Review applications, tests and other materials submitted by applicants for the purposes of making admission decisions. 

• Utilize CRM (customer relationship management) application for day-to-day management of prospect outreach. 

• Coordinate and contribute to the success of various student visit programs designed to recruit targeted prospective applicants to the College. 

• Manage ongoing strategic communications with high school and independent counselors, including email, print, and other media.

• Assist in the development and delivery of on-campus events and programs for counseling groups and individuals.

• Complies with all regulatory and legal requirements for marketing and admissions in higher education. 

• Other duties and special projects as assigned.

• Bachelor's degree with at least one year of admissions counseling and outreach experience, or equivalent. 

• Title IV Financial Aid and experience partnering with Financial Aid staff for prompt completion of the financial aid process.  

• CRM (customer relationship management) application   

• Previous experience being held accountable to specific metrics of admissions counselor performance.

• Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and the ability to present the College in a positive way to diverse populations. Ability to represent the admissions profession positively through a strong, student-centered ethic. 

• Experience with healthcare training programs preferred. 

• Experience coordinating programs