Product Owner

The Product Owner position will work directly with leaders and stakeholders of the Merchants Capital Originations, Underwriting, and Closing teams to refine and implement technology solutions supporting strategic roadmap objectives. They will be focused on supporting current and implementing new solutions using an agile software delivery framework.
 

A successful Product Owner will plan, implement, and support strategic software and data solutions that deliver business results. They will also educate and champion software delivery and application management best practices within the organization. 

• Continuously improve the Customer Relationship Management and Loan Origination System.
• Enhance pipeline tools to drive certainty of execution for closing Multifamily loans. 
• Plan and lead implementation of complex projects from initiation through go live.  
• Guide and assist internal and vendor development teams. 
• Refine the strategic roadmap objectives into a backlog of stories for the team to deliver. 
• Management and prioritization of holistic product team backlog.  

Experience

• 5-8 years of experience leading complex software implementations across multiple business units/teams in a Product Owner, Business Analyst, or Project Manager capacity.  
• Bachelor’s degree required.  
• Data visualization (Tableau, Power BI, etc.) and Data Management (SQL, Fabric, etc.) experience. 
• Customer Relationship Management (Salesforce, HubSpot, etc.) experience. 
• Information Systems and/or Operations Management education background preferred. 
• Commercial lending experience preferred.  
• Experience operating and executing within delivery frameworks (Scrum, Waterfall, etc.).  

Our Benefits:

Merchants offers a comprehensive package of benefits for eligible employees, including, but not limited to: 401(k) employer contributions; employee stock ownership plan (ESOP); medical, dental and vision insurance; various types of leaves of absence, including paid time off, paid holidays, paid leave as provided under state and local paid leave laws, and short-term and long-term disability; health savings accounts (HSAs), flexible spending accounts (FSAs), dependent care and commuter reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; telehealth, optional ancillary insurance policies, education assistance, and an employee assistance program. Eligibility for benefits is governed by the applicable plan documents and policies.

ABOUT MERCHANTS CAPITAL

With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank’s balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.