About this position
Description:
Job Title: Receptionist
Job Summary
The Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service in person and over the phone. This role ensures smooth front-desk operations, handles administrative tasks efficiently, and supports overall office management.
Key Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and direct phone calls and inquiries
- Maintain a tidy and organized reception area
- Manage incoming and outgoing mail, deliveries, and packages
- Ensure security procedures are followed, including monitoring visitor access
- Make sure all visitors sign in and wear a visitor badge where it is easily visible
- Provide general support to other departments as required
Working Conditions
- Typically works in an office environment
- Standard business hours with occasional extended hours during busy periods
May require sitting for long periods or standing while assisting visitors
Requirements:Qualifications and Skills
- High school diploma or equivalent; additional certification in Office Administration is a plus
- Proven experience as a receptionist, front desk officer, or similar role
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Professional appearance and demeanor
- Customer service-oriented with a positive attitude
Salary Information
$17.68 - $17.68
Hourly Wage