Plan Review Specialist

Plan Review Specialist

Location: Madison, WI
Company: Matrix Basement Finishing
Employment Type: Full-Time
Reports To: Operations / Production Leadership

About Matrix Basement Finishing

Matrix Basement Finishing is a leading Midwest remodeling company specializing in transforming basements into high-quality, functional living spaces. We are committed to craftsmanship, operational excellence, and delivering an exceptional customer experience from contract to completion.

As we continue to grow in the Madison market, we are seeking a Plan Review Specialist who combines strong construction knowledge with a customer-first mindset.

Why Join Matrix Basement Finishing?

At Matrix, we don’t just build basements — we build systems, teams, and careers. This role is mission-critical to delivering operational excellence and protecting the customer experience.

If you understand construction deeply and can communicate confidently with homeowners, this is a high-impact opportunity in a growing market.

Position Overview

The Plan Review Specialist plays a critical role between Sales, Design, Production, and the Customer. This position ensures all contracted basement projects are technically sound, code-compliant, build-ready, and aligned with customer expectations before entering production.

This is not an entry-level administrative role. The ideal candidate has hands-on construction knowledge, understands residential building codes, and can communicate clearly with homeowners and field teams.

Key Responsibilities

Construction & Technical Review

• Review sold project packets, scope of work, drawings, and material selections for completeness and accuracy
   
• Identify structural, mechanical, electrical, and plumbing considerations before production
   
• Ensure plans meet Wisconsin residential building codes and municipal requirements
   
• Flag potential build challenges and proactively resolve them with internal teams
   
• Verify measurements, layouts, and feasibility prior to permitting and scheduling
   
• Collaborate with subcontractors and field managers to confirm execution strategy
   

Permitting & Compliance

• Prepare and submit permit documentation to local municipalities
   
• Coordinate revisions as required by inspectors or city reviewers
   
• Ensure all documentation aligns with state and local code requirements
   

Customer Experience Focus

• Conduct pre-construction review calls or meetings with homeowners
   
• Set clear expectations around scope, timeline, and project flow
   
• Clarify any discrepancies between design intent and construction feasibility
   
• Serve as a professional and knowledgeable point of contact during pre-build stages
   
• Maintain a calm, solutions-oriented approach when addressing concerns
   

Cross-Department Collaboration

• Work closely with Sales, Design Consultants, Project Managers, and Production
   
• Ensure seamless project handoff into scheduling and installation
   
• Provide detailed notes and documentation within internal systems
  
   

Core Competencies

• Construction problem-solving mindset
   
• Code literacy and compliance awareness
   
• High-level organization and documentation accuracy
   
• Conflict resolution and expectation management
   
• Customer-first communication style
   
• Operational awareness (understanding downstream impact on scheduling and crews)
   

What Success Looks Like in This Role

• Projects move into production with minimal change orders
   
• Reduced build delays due to pre-construction oversight
   
• High customer satisfaction before installation begins
   
• Strong alignment between Sales promises and field execution
   
• Increased efficiency in permitting approvals
   

Compensation & Benefits

• Competitive salary based on experience
   
• Health, dental, and vision benefits
   
• 401(k) options
   
• Paid time off
   
• Growth opportunities within a rapidly expanding Midwest remodeling company
   

Qualifications

Required:

• 3+ years of residential construction experience (remodeling preferred)  
• Strong understanding of framing, drywall, finishing, and basement systems  
• Working knowledge of residential building codes (Wisconsin preferred)  
• Ability to read and interpret construction drawings and scopes  
• Strong communication and customer-facing professionalism  
• Detail-oriented with high accountability  

Preferred:

• Experience in basement finishing or interior remodeling  
• Experience submitting residential permits  
• Background as a carpenter, foreman, field manager, or estimator  
• Familiarity with CRM or project management software

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