About this position
About Easton Select Group
Easton Select Group is a leader in the construction, installation, retail, and service of in-ground swimming pools and backyard environments. We proudly serve residential and commercial customers with a commitment to quality workmanship, safety, and exceptional customer service.
Position Summary
The Service Technician II is a mid-level field technician responsible for performing advanced pool service, diagnostics, and repairs with limited supervision. This role requires strong troubleshooting skills, independent route management, and the ability to handle more complex equipment repairs and customer concerns.
Service Technician II team members are trusted to manage service calls efficiently while mentoring Service Technician I team members and upholding Easton Select Group’s service standards.
Key Responsibilities
Independently manage and complete daily service routes
Perform seasonal pool openings and closings
Diagnose and repair pool equipment including pumps, filters, heaters, automation systems, and plumbing
Troubleshoot leaks and equipment performance issues
Test, balance, and treat pool water chemistry
Install replacement parts and minor equipment upgrades
Identify upsell opportunities for repairs, equipment replacements, and service agreements
Maintain accurate service documentation and job notes
Provide professional communication with homeowners and customers
Assist in training and supporting Service Technician I team members
Qualifications
Minimum Requirements:
High school diploma or equivalent
Valid driver’s license with clean driving record
2+ years of pool service or related mechanical field experience
Strong mechanical aptitude and troubleshooting skills
Ability to lift 50–75 lbs
Ability to work outdoors in varying weather conditions
Preferred:
Pool operator certification (CPO or equivalent)
Experience with pool automation systems
Customer service and sales experience
Technical Skills
Advanced understanding of water chemistry and balancing
Equipment diagnostics and repair
Plumbing and leak detection
Electrical troubleshooting (basic low-voltage systems)
Route efficiency and time management
What We Offer
- 9 paid holidays
- Paid vacation and sick time
- Employer-matched 401(k)
- Employer-paid life insurance
- Optional supplemental life insurance
- Medical, dental, and vision insurance plans
Equal Opportunity Employer Statement
We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.
Salary Information