Manager

Jaha Ops M, LLC Delray Beach, Florida, United States Executive/Management

About this position

"Never work nights again! Because WITH is always better, join our team and grow with our Bagel Family!"

  • Employee Assistance Programs
  • Paid Time OFF
  • Employee Meal Discounts
  • Medical, dental and vision Insurance
  • AD & D and Life Insurance

LIFE IS SHORT, WORK WITH AWESOME PEOPLE!


Qualifications:

  • Must have open availability
  • Must obtain a valid Servsafe certification
  • Proven work experience as a Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus
  • Must be able to pass Drug Screen and Background check

Duties, tasks, and responsibilities:

  • Practice good personal hygiene and follow all food safety precaution guidelines
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies that will maintain restaurant operations