About this position
JOB RESPONSIBILITIES:
- Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Responsible to perform the job responsibilities of the following positions, as needed: Paddock Judge, Horse Identification, Clerk of Sales and Claims Clerk.
- Responsible for administering racing office general responsibilities i.e. take entries, scratches, etc.
- Post numbers during running of races.
- Determine the order of finish.
- Post the numbers of the first four horses on the tote board.
- Provide the Horsemen’s Bookkeeper with a copy of the official placement of horses with the names of the first five (5) horses finishing each race.
- Proofread official program.
- Draws post positions for races.
- Administer condition book and overnight.
- Responsible to administer correct procedures for all claims.
- Responsible to administer stake nominations.
- Assists the Assistance Racing Secretary on weights and eligibility.
- Maintain professionalism at all times when working with and responding to team members and/or guests.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Perform other related duties as required.
JOB REQUIREMENTS:
- Extensive knowledge of Thoroughbred Racing Industry and the Rules and Regulations of Delaware Racing Commission.
- Must be able to successfully complete the background check require.
- Must be proficient in the use of Microsoft Excel & Microsoft Word Applications.
- Must have strong organizational skills and clerical background, required.
- Attention to detail and high level of energy required.
- Ability to work in a fast paced environment and effectively communicate with guests, team members and management is mandatory.
- Must be able to handle all types of team member/guest related situations; relay all team member/guest compliments and complaints to department management.
- Must be able to stand, sit, walk, and bend for extended periods of time without difficulty.
- Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
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