Sales Associated (Level 1)

JLM Wholesale a Division of Lockmasters Charlotte, North Carolina, United States Sales

About this position

Position Summary

 

The Level 1 Sales Associate is an entry-level role responsible for delivering excellent customer service, supporting daily sales operations, and developing foundational sales skills. This position focuses on assisting customers, building product knowledge, and contributing to a positive customer service experience while learning company sales processes and standards.

 

Key Responsibilities

 

  • Provide prompt, professional customer engagement
  • Assist customers with product selection and basic inquiries
  • Utilize ERP system to manage sales orders and transactions
  • Gather submittal and template materials
  • Coordinate Factory Quote Request
  • Perform Project Management Functions (follow up on open orders)
  • Follow company policies, sales procedures, and safety standards
  • Meet or support individual and team sales goals
  • Handle basic customer concerns and escalate issues when needed
  • Participate in training sessions

 


Salary Information

$50000.0 - $55000.0 Annual Salary