About this position
The Senior Analyst, Logistics is responsible for supporting the execution, accuracy, and continuous improvement of supply chain operations across BR USA. The role focuses on managing order flow, inventory accuracy, consumables, and claims while ensuring efficient coordination with third-party logistics (3PL) partners and internal stakeholders.
This position plays a key role in maintaining operational continuity, ensuring accurate inventory visibility, and supporting reliable fulfillment across wholesale, department stores, retail, and internal operations. The role contributes to improving operational discipline and scalability as the business continues to grow.
Order Management & Logistics Execution
Release and manage wholesale orders, ensuring timely communication with the 3PL for fulfillment and invoicing.
Process department store orders in compliance with packing requirements, routing guidelines, and cancel dates.
Maintain order trackers to ensure all orders are invoiced or cancelled in Business Central in a timely manner.
Manage daily operational activities including order releases, invoicing coordination, replenishments for residences, and resolution of order-related issues.
Coordinate with internal teams and 3PL partners to ensure smooth order flow and timely execution.
Inventory Management & Reporting
Perform monthly stock reconciliation between Business Central and 3PL systems to ensure alignment across locations, quantities, and batches.
Coordinate and schedule regular cycle counts with 3PL partners to maintain inventory accuracy.
Provide quarterly reporting on inventory performance and process exclusions from counts.
Create and distribute weekly stock updates to internal stakeholders.
Support monitoring of inventory discrepancies and corrective actions.
Consumables & Kitting Management
Manage consumables, including vendor order placement, pricing tracking, and inventory movements in ERP (purchase orders and transfers).
Oversee kitting activities including pricing, component management, instructions, execution, and coordination with vendors and 3PL partners.
Ensure timely availability of materials required for operations.
Claims & Returns Management
Review and respond to claims in a timely and structured manner.
Submit quality claims to BRDIS and follow through to resolution.
Manage Return Merchandise Authorizations (RMAs) and Credit Memos (CMs) in Business Central.
Coordinate replacement orders and receipt processes with the 3PL.
Resolve receipt discrepancies and manage return tracking.
Oversee buy-back inventory and machine management related to closing doors.
Maintain return trackers and provide regular stock visibility to the team.
Process Improvement
Identify opportunities to improve supply chain processes and operational efficiency.
Support implementation of solutions to improve accuracy, service levels, and operational execution.
Contribute to continuous improvement initiatives across logistics and supply chain operations.
3+ years experience in logistics, supply chain, planning & allocation, operations, and/or similar field. Experience in CPG preferred
Experience working with 3PL or warehouse operations preferred.
Experience working with various software platforms/programs/applications, including Microsoft Office (advanced excel proficiency), ERP systems, WMS, and IMS.
Strong analytical and reporting skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and execution mindset.
Customer service orientation and strong communication skills.
Ability to work cross-functionally with internal teams and external partners.
Ownership mentality and accountability for operational outcomes.