About this position

S.P. Richards Company

S.P. Richards is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity. The company ensures that all applicants and employees are considered for hire, promotion and job status, without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, veteran status, disability, or any other characteristic protected by law.

SUMMARY: The Project Analyst, reporting to the VP OpEx – Sales Enablement, collaborates closely with Sales, Operations, Logistics, IT, and Supply Chain teams. This role focuses on ensuring efficient warehouse and freight operations, overseeing and/or assisting with key account transportation processes, managing chargeback and compliance analytics, 3PL sales/services effectiveness and productivity through various activities. Responsibilities include addressing sales and operational challenges, identifying process improvement opportunities through data analysis with the ability to execute operationally, and facilitating effective communication between sales, operations and customers. Must be familiar with warehouse processes and Standard Operating Procedures (SOPs) to work with distribution centers to implement best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Tactical / Operational Execution: Implement processes, SOPs and best practices within a distribution center while being able to deliver at scale
Chargeback and Compliance Analytics and Processing: Analyze chargebacks and compliance fines, identifying trends and implementing corrective actions to mitigate future chargebacks or compliance fines
SOP Compliance: Serve as a liaison between Sales, Operations, Distribution Centers (DCs), and Supply Chain teams to ensure adherence to customer and market segment requirement SOPs
Special Projects: Lead and support special warehouse and transportation projects, driving improvements and innovations
Examine customer compliance fines and concerns, pinpoint root causes, and develop/implement solutions
Analytics and Development: Develop and maintain analytics reports using Power BI, providing insights and actionable data to support strategic decision-making
Freight Optimization: Develop and implement strategies to enhance freight efficiency and reduce transportation costs. Collaborate with Sales, Operations, Logistics, IT, and Supply Chain teams on significant sales initiatives
Key Account Transportation Processes: Oversee and assist with key account transportation, ensuring smooth and efficient operations
Packaging Slip Compliance: Ensure compliance with packaging slip requirements, maintaining accuracy and consistency in documentation
Assist with strategy for emerging sales prospects, including 3PL partnerships
This position requires 50% travel

COMPETENCIES:

Analytical

Problem Solving

Organizational Skills

Attention to Detail

Communication

Customer Focus

Delivers Results

Interpersonal Skills

Professionalism

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong written and verbal communication skills
Innovative thinking skills
Works well in a challenging environment
Strong project and time management skillset
Strong proficiency in fact finding
High level of proficiency in judgment
Superior attention to detail
Ambitious and “can do” attitude
Proficient in Microsoft Excel

EDUCATION and/or EXPERIENCE:

Four-year college degree from an accredited institution; or four to ten years related experience and/or training in Logistics, Distribution Operations, or Sales in a business-to-business customer segment.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively, both verbally and in written form.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Understanding of basic algebra.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Database software, Internet software, Spreadsheet software and Word Processing software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.