Receptionist

Job Overview

We are seeking a dedicated, organized, and personable Receptionist/Administrative Assistant to join our team. This role is vital to creating a welcoming environment for our clients and visitors and to providing exceptional administrative support that ensures smooth daily operations.

The ideal candidate will have excellent communication skills, proficiency in office software (especially Google Workspace), and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities

Front Desk & Client Services

• Greet and assist visitors in a warm, professional manner.
• Answer and route phone calls, emails, and messages promptly.
• Oversee and coordinate client transportation.
• Support with managing visitor, staff, and client flow at the front entrance.

Administrative & Scheduling

• Perform clerical duties, including data entry, filing, and proofreading documents/therapy notes.
• Maintain organized records and assist with managing calendars for appointments and meetings.
• Prepare and distribute the weekly staff schedule.
• Manage daily operational reports and logs.

Staff & Office Support

• Assist with onboarding new staff members and maintaining personnel files.
• Oversee and track office supplies, budgets, and inventory.
• Support general office management tasks to ensure efficient operations.
• Assist with typing reports, managing emails, and using Google Workspace tools for documents and spreadsheets.

Collaboration & Process Improvement

• Work closely with team members to improve office processes and workflows.
• Provide customer service support by addressing inquiries and resolving issues promptly.

Qualifications

• Preferred: Previous reception or administrative experience.
• Required: Proficiency in Google Workspace (Docs, Sheets, Calendar, Drive, etc.).
• Familiarity with ABA therapy or working in a healthcare/therapy setting is a plus.
• Strong organizational skills with the ability to manage time effectively and prioritize tasks.
• Excellent communication and interpersonal skills.
• Bilingual candidates are strongly encouraged to apply to better serve our diverse clientele.
• Experience in customer service or client support roles is highly valued.

Why Join Us? As the first point of contact for our center, you will play a vital role in shaping the client and visitor experience while ensuring our operations run smoothly. If you are a people-oriented multitasker who thrives in an organized and collaborative environment, we’d love to hear from you. 

Job Type: Full-timeBenefits:

• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person