Job Overview

We are seeking a professional and friendly Receptionist with experience to join our team in Summersville, WV. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks efficiently.

Key Responsibilities

Greet and welcome patients and visitors in a courteous and professional manner.
Answer and direct incoming phone calls promptly and efficiently.
Schedule and confirm patient appointments using medical scheduling software.
Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
Assist patients with check-in and check-out procedures.
Handle billing inquiries and process payments as needed.
Coordinate communication between patients, medical staff, and other departments.
Maintain a clean and organized reception area.

Qualifications

Previous experience as a Medical Receptionist or in a similar role preferred.
Strong knowledge of healthcare office procedures.
Excellent communication and interpersonal skills.
Proficient in using medical scheduling and electronic health record systems.
Ability to multitask and manage time effectively in a fast-paced environment.
High school diploma or equivalent; additional certification in medical administration is a plus.
Professional and compassionate demeanor with a focus on patient care.