About this position
Louisville Tile of Grand Rapids is seeking an Account Executive with local market knowledge to cultivate relationships with the dealer and commercial community. This role is responsible for creating, executing, and tracking a result oriented strategic sales plan that will develop a geographic territory within the Dealer/Commercial market and Builder Channel. Account Executives are responsible for identifying potential customers within a market, and prospect, profile, cultivate, and close new clients that meet Louisville Tile standards and criteria. This role is responsible for achieving target metrics in terms of activity, sales production, product diversification and penetration, customer service, and gross profit in order to achieve the company’s sales targets.
Louisville Tile is a family owned business since 1955 with 13 locations. We provide cutting edge tile and setting materials to residential and commercial customers in KY, OH, IN, MI, and TN. Louisville Tile offers careers in many fields and strive to promote from within. Our company has a family like environment with a caring culture. We were voted one of Kentucky's Best Places to work the last 10 years by our employees! You can learn more about us here.
Benefits Offered
- 401(k) with employer match 50% up to the first 6%
- Benefits after 30 days
- Employer paid: life insurance, long term disability, and employee assistance program
- 7 paid holidays and 1 floating holiday
IMPORTANT QUALITIES
- Work independently as a self-starter
- Work collaboratively in teams
- Demonstrated interior design skills
- Exhibit the highest degree of professionalism
- Attention to detail
- Ability to identify opportunities and come up with resolutions
- Ability to work a territory and do proper paperwork
- Ability to work toward goals and monitor progress
- Ability to learn and adapt to technology, systems, and processes
- Adhere to company SOPs
- Professional communication skills and interpersonal skills
- Goal oriented with desire to earn incentive-based compensation
- Competitive spirit
- Desire to thrive in a fast paced and dynamic work environment
- Comfortable with changing processes and technology
- Ability to be coached
- Ability to have flexible work hours
- Ability to travel
- Consultative selling
- Ability to close sales
- Superior customer service
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Identify qualified prospects
- Profile prospects to identify need
- Ability to problem solve and sell consultatively
- Manage a pipeline to successful closing
- Ability to price and sell within Gross Profit targets
- Proactive tracking of projects from bidding to close
- Service existing customers
- Balance between new business development and service of existing customers
- Work on special initiatives as assigned or needed to meet corporate goals
- Ability to be decisive and manage a book to highest payoff priorities
- Work to a plan that is strategic, constantly reviewed and evolving, and hit goal
- Ability to develop a niche channel and cultivate relationships
- Be involved with the commercial quoting process
- Monitoring order register and managing projects with long lead times
- Periodic market analysis of competition to create deeper penetration of Contractor market
- Education to ensure that you are the most knowledgeable and highly proficient technically
- Utilize the CRM and make constant contact to cultivate clients and build brand
- Work collaboratively with A&D, Contractor/Dealer reps, showroom reps and all others in our system in order to service customers and leverage results
- Follow up on orders, requests and prospects to ensure maximum results