About this position
Position
Seasonal Food and Beverage Village Clubhouse Bartender (Early May- Mid October)
Classification
Part-Time Seasonal, Hourly, Non-Exempt
Full-Time Seasonal, Hourly, Non-Exempt
Reports To
Food and Beverage Director
Job Summary
Promptly greet and provide an exceptional guest experience with the expectation to deliver fine-dining bar service and hospitality. The hours are from 10am-5pm and 5pm-11pm, ending hours may vary depending on business volume.
Requirements:
Qualifications
• Must be 21 years of age
• Minimum of 2 years of bartending experience in the restaurant or club industry
• Knowledgeable of craft cocktails, beer, wine and spirits
• Experienced with keg and soda systems
• Experience in cash handling and Point of Sale System
• Ability to stand for extended periods. • Manual dexterity to handle bar equipment and glassware.
• Capable of lifting 50 pounds
• Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance
• General math skills, problem solving and decision-making skills
• Must complete the Responsible Beverage Service Training Course
• Ability to obtain a bartender operating license
• Ability to communicate with guests and employees with a positive attitude
Responsibilities & Duties
• Consult check lists to ensure bar area is properly set up and ready for bar service, and all opening and closing procedures are properly completed • Clean and organize Village Clubhouse Bar Area
• Check tee sheets and daily events Google Docs for direction and guest payment details
• Maintain floor presence and greeting guests upon arrival
• Anticipate guests’ needs and respond promptly
• Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
• Stay up-to-date on current menu choices, allergens, daily specials and menu variations, specialty cocktails, beer, wine and spirit selections
• Accurately prepare mixed drinks, beer and wine for guests while adhering to portion control standards put in place by management
• Prepare beverages for servers during service hours
• Facilitate to-go guest orders • Provide lunch/dinner service to guests dining at the bar
• Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
• Ensure guests receive beverages in a timely manner
• Ensure guests are enjoying their bar experience by table touch
• Effectively handle guest requests, complaints or problems with a positive attitude
• Handle all payments accurately • Properly and fully complete all side-work, cleaning and closing duties
• Ensure all radio communication is respectful, professional and courteous
• Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
• Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
• Adhere to safety standards and sanitation regulations as provided by Erin Hills
and OSHA
• Follow guidelines and policies set forth by Erin Hills Employee Handbook