Seasonal Contact Center Representative

Luxury Brand Holdings Cranston, Rhode Island, United States

About this position

Join Our Sparkling Sales Team! 

 At Ross-Simons, we believe in creating shining moments for every customer. If you’re a motivated sales professional who thrives on helping people find the perfect piece of jewelry, we want you on our team! Join us in making the magic happen, one call at a time.

 Position: Seasonal Call Center Sales Representative

Location: Onsite/In-Person at our Cranston, RI Headquarters

Training: Mandatory paid training from Monday, October 13th to Friday, October 17th 

Hours: 9AM – 5PM

 A Day in the Life: 

  • Handle inbound sales calls from customers shopping for fine jewelry. (approx. 40 per day)
  • Provide product information and guide customers through their purchasing decisions.
  • Process orders and update customer account information.
  • Use a consultative sales approach to identify customer needs and recommend additional products.
  • Stay informed about current promotions, product launches, and inventory.
  • Navigate and assist customers with our website, ross-simons.com
  • Meet or exceed individual and team goals and performance metrics.

 What We’re Looking for:  

  • At least 1 year of experience in a sales-focused call center or similar environment.
  • Strong verbal communication skills with the ability to build rapport quickly.
  • A passion for sales and a drive to exceed goals.
  • Interest in jewelry is highly recommended.
  • Self-motivated, dependable, and goal oriented.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Open to feedback and eager to learn and grow.

 Perks:  

  • Competitive hourly pay.
  • Employee discount on Ross-Simons’ products.
  • Paid training.
  • Fun, supportive team environment during the holiday season.
  • Opportunities for bonus pay 

Be part of something brilliant. Apply today and help our customers sparkle!