About this position
Compensation: Hourly
Schedule: Full-Time
Position Type: N-Management
Benefits
Health InsuranceDental and VisionPaid Time Off401KParking and Metro Reimbursement Travel Perks and BenefitsRecognition and RewardsGrowth OpportunitiesHoliday payFree MealsFree uniformsFree life insuranceFree short-term disability…and much more!
JOB SUMMARY
Answer and direct all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction. Dispatch all internal and external customers Housekeeping needs to departmental staff. Produce daily assignments. Monitor and update room statuses in the hotel property management system. Complete all necessary paperwork and other administrative duties. Report any service discrepancies to the appropriate manager or supervisor and resolve them where possible. Report any safety or security discrepancies to the appropriate manager or supervisor. Maximize efficiency and conservation of water and chemicals by controlling load size and accurately specifying load content. Monitor the working condition and cleanliness of laundry/dry cleaning machinery and equipment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Follow all safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Welcome and acknowledge all guests according to company standards. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period or an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Our Mission
We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs
Marriott Miami Dadeland
LinkedIn: https://www.linkedin.com/company/miami-marriott-dadeland/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miadd-miami-marriott-dadeland/
Instagram: https://www.instagram.com/dadelandmarriottmiami/?hl=en
Facebook: https://www.facebook.com/MiamiMarriottDadeland/
Maps: https://www.marriott.com/hotels/maps/travel/miadd-miami-marriott-dadeland/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
Salary Information