Account Manager

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space. 

For more information, please visit the FDH Aero website.

The Account Manager (Regional) is responsible for driving revenue growth and achieving sales targets within their assigned geography or territory. This role involves owning the entire sales process, from building and managing customer relationships to identifying needs, preparing quotes, negotiating deals, and fulfilling orders. The Account Manager works closely with internal teams to resolve administrative sales tasks, maintain accurate CRM records, and ensure seamless order management. They monitor account profitability, proactively address changes in product costs, and regularly update forecasts to align with division strategies. Collaborating with Sales Development Representatives, Business Development Managers, and Sales Managers, the Account Manager ensures effective performance against key KPIs while maintaining strong client relationships and delivering tailored solutions to meet customer needs.

Responsibilities:

• Own the end-to-end sales process within assigned accounts in geography / territory. Drive revenue and sales growth at assigned accounts through building customer relationships and identifying needs
• Manage accounts by qualifying / understanding account needs, recommending FDH solutions that meet their needs, preparing and sharing quotes, negotiating / closing opportunities, troubleshooting, and fulfilling orders
• Achieve the annual sales quota for assigned accounts
• Qualify sales leads routed from Sales Development Rep and drive leads to closed deals
• Facilitate administrative sales tasks through review of quotation orders and working with sales support to resolve order acceptance issues, share any information required by order entry / management teams, etc.
• Maintain accurate records in CRM systems pertaining to sales activities, customer interactions, and pipeline status
• Assess customer information to anticipate changes that could affect sales revenues and budget plans; update rolling forecast monthly and report on variances
• Monitor and maintain profitability with assigned accounts consistent with overall division strategy. Proactively manage changing landscape of product costs
• Coordinate closely with sales manager to ensure performance against key KPIs and metrics within territory, division, and segment 
• Communicate the outcome of negotiations and ensure that contract copies are appropriately documented, approved and distributed
• Work closely with BDMs on assigned accounts to obtain competitive pricing, cost, and other information required to develop the selling strategy and obtain approval for the proposal
• Work internally with supporting teams, such as LTA management

Basic Qualifications:

• High School Diploma required; Bachelor’s Degree preferred
• 2-3 years of inside sales experience in the aerospace industry
• Proficiency in Microsoft Office
• Track record of achievement
• Ability to multi-task, prioritize and manage time effectively
• Accurate Data Entry, attention to detail
• Goal-oriented
• Strong Verbal and written competencies
• Ability to work within a team, influencing others
• Strong Work Ethic
• Ability to handle confidential matters
• Ability to work in a fast-paced, deadline-oriented environment
• Team player and ability to motivate the team members
• Excellent verbal & written communication skills 

FDH Electronics, an FDH Aero Company is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.