Urology - Medical Front Office

IRONWOOD PHYSICIANS,P.C. Gilbert, Arizona, United States

About this position

Urology Office is looking for a motivated, professional, and friendly individuals to work our Front Office (check-in/out) in our Phoenix (Ahwatukee) and Gilbert offices. This is a full time position working 40 hours per week, Monday - Friday schedule.  

Essential Duties and Responsibilities:   

  • Greet all Patients and Guests  
  • Check patients out at check-out  
  • Assist with patient check-in as needed  
  • Collect co-pays and daily costs, outstanding balances  
  • Keep records of patients picking up scripts, records, etc.  
  • Organize patient charts and encounters for next day  
  • Keep patient lobby neat and organized  
  • Make reminder calls for appointments  
  • Support the Check-Out Desk  
  • Any other duties as assigned   

Knowledge and Skills:  

  • Knowledge of medical terminology, phones, computers, and payment collecting skills.  
  • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.  
  • Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.  
  • Proficiency in Microsoft Office - Word & Excel.  
  • Bilingual preferred.   

Requirements:   

  • 1-2 years of medical front office experience.   
  • Electronic Medical Record experience a plus.  
  • High School Diploma; additional education preferred.   

We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.