Receptionist

Join Our Front Office Team as a Receptionist! – Music City Auto Auction | Spring Hill, TN

Who We Are (And Why You'll Love It Here!)

Welcome to Music City Auto Auction - where cars meet community! Since 2015, we've been the go-to dealer-only auto auction in middle Tennessee, and honestly, we're pretty proud of what we've built. We're not just about cars; we're about creating a workplace where people genuinely enjoy coming to work every day. Don't just take our word for it - our own employees voted us "Best Auction to Work For" two years running!

What Makes This Role Special

As our Receptionist, you'll be the welcoming face and voice of Music City  Auto Auction! You're not just answering phones – you're creating the first impression for our dealers and customers while keeping our front office running smoothly. Every interaction you have sets the tone for our business. If you love helping people, enjoy being at the center of the action, and thrive in a fast-paced environment, this is your chance to be an essential part of our team!

Your Day-to-Day Adventures

• Greet walk-in customers in a friendly and professional manner, ensuring they receive prompt, efficient, and courteous service
• Answer incoming calls and serve as the first point of contact for our company
• Accurately prepare, process, and mail vehicle titles to customers in a timely manner
• Monitor, organize, and maintain front office supply inventory to ensure operational needs are met
• Complete documentation and data entry to facilitate the auction process
• Effectively communicate with clients, answering questions and resolving issues, escalating when necessary
• Maintain confidentiality when processing sensitive information
• Follow departmental policies and procedures while supporting office operations
• Maintain a professional appearance and keep the front office organized and welcoming
• Manage multiple assignments simultaneously while meeting deadlines in a fast-paced environment

What We're Looking For (The Must-Haves)

• High school diploma or GED
• Proven work experience in an office clerical or administrative role
• 2+ years of customer service experience
• Proficiency with Microsoft Office Suite applications and other computer systems
• Legal authorization to work in the U.S. and ability to pass our background check and drug screening
• Excellent organizational skills and keen attention to detail
• Ability to work effectively in a fast-paced team environment
• Strong time management and task prioritization abilities
• Professional communication skills and a friendly demeanor
• Valid unrestricted driver’s license

Nice to Have (But We'll Train You!)

• Previous automotive or auction experience
• Familiarity with payment processing systems
• Experience with multi-line phone systems

The Good Stuff (AKA Your Compensation & Perks!)

• Competitive hourly wage based on experience and qualifications

Benefits That Actually Matter:

• 401(k) retirement plan with company matching (because future you will thank us!)
• Health, dental, and vision insurance (we've got you covered)
• Health Savings Account (HSA) for those unexpected moments
• Life and disability insurance for peace of mind
• Employee assistance program (we're here for you beyond work too)
• Paid time off (because everyone needs a break!)
• Real opportunities to grow and advance your career within our auction group

The Details

• Schedule: Monday - Friday, daytime hours (off early on Friday's & weekends are yours!)
• Location: Our Spring Hill, TN location (37174) - you'll need to be able to get here
• Environment: Professional front office in a busy auction facility
• Style: Full-time, permanent position where you can really build something

Ready to Join Our Team?

We can't wait to meet you and show you why our team loves the energy, professionalism, and supportive atmosphere we offer. Apply today and let's get this conversation started!