Server

Green Bay Country Club Green Bay, Wisconsin, United States Customer Service

About this position

Description:

About Green Bay Country Club:

At Green Bay Country Club, we offer more than just a job. We provide an opportunity to be part of a vibrant, community-focused environment where both staff and members enjoy an engaging and welcoming atmosphere. We’re committed to providing a high-quality experience for everyone who visits, and we believe that starts with a positive and engaging work environment. By joining our team, you'll be part of a dedicated group that values teamwork, exceptional service, and making lasting impressions. At Green Bay Country Club, you’ll have the opportunity to grow professionally, enjoy a fun and dynamic atmosphere, and contribute to an environment where both our members and staff thrive.


Position Summary:

As a Server, you will be responsible for providing exceptional customer service, taking orders, serving food and beverages, and ensuring a memorable experience for our members and guests. Previous experience in a restaurant or customer service is preferred, but we are happy to train the right candidates. You will work in a fast-paced, team-oriented environment, ensuring that service standards and food safety regulations are always upheld.


Department: Food & Beverage

Reports to: Food & Beverage Director and Food & Beverage Services/Sports Center Manager

Supervises: None

Employment Status: Seasonal


Key Responsibilities:

  • Service indoor and outdoor dining areas, including private events at both the Main Clubhouse and Sports Center.
  • Greet and serve members and guests in a friendly and professional manner.
  • Take accurate orders, deliver food and beverages, and clear tables in a timely manner.
  • Process member accounts and cash transactions using the POS system.
  • Maintain knowledge of menu items and offer recommendations to guests.
  • Work collaboratively with team members to ensure efficient and timely service.
  • Uphold sanitation, food safety, and club service standards.
  • Assist with special events, including setup and takedown, at both locations.
  • Execute to-go and mobile orders accurately (Main Clubhouse).
  • Assist with special events at the Pool Deck as needed (Sports Center).


Requirements:

Qualifications:

  • Minimum of 1 year of food service experience preferred.
  • ServeSafe Certification (or willingness to obtain).
  • Strong communication and teamwork skills.
  • Positive attitude and willingness to contribute to a team environment.
  • Ability to work in both an indoor dining room and an outdoor poolside environment, depending on the location. 

Physical Demands and Work Environment:

  • Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally.
  • Must be able to stand and walk for extended periods during shifts.
  • Navigate through crowded areas safely, including stairs and uneven surfaces.