People Operations Manager

People Operations Manager

Title Resource Network
Onsite | Full-Time | Multi-Location Support

About Us

At Title Resource Network, we build vibrant communities — one title at a time. Our mission is to provide a seamless title experience while serving as the steady, trusted partner behind every real estate transaction.

Our work is guided by four core values: Excellence, Innovation, Integrity, and Fulfillment. We are a collaborative, high-accountability organization where communication, ownership, and teamwork drive success. 

Position Overview

The People Operations Manager is the company’s primary HR leader, responsible for managing the full employee lifecycle across multiple branch locations. This role blends strategic partnership with hands-on execution to support talent acquisition, employee relations, compliance, benefits, and workforce planning.

This position partners closely with leadership to align people strategy with business goals while fostering a compliant, engaged, and high-performing workplace.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead full-cycle recruitment across multiple locations
   
• Partner with managers on hiring strategy and workforce planning
   
• Develop sourcing pipelines and strengthen employer branding
   
• Design and improve onboarding programs
   

Employee Relations & Leadership Support

• Serve as trusted advisor to managers on employee matters
   
• Conduct workplace investigations and resolve complex issues
   
• Guide performance management and corrective action processes
   

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws
   
• Maintain HR policies, handbooks, and procedures
   
• Manage leave administration, accommodations, and return-to-work processes
   
• Oversee HR audits and reporting requirements
   

Benefits & Total Rewards

• Administer health, dental, vision, retirement, and related benefits
   
• Partner with brokers on renewals and plan improvements
   
• Support compensation benchmarking and planning initiatives
   

HR Systems & Operations

• Manage HRIS (Paylocity) data integrity and reporting
   
• Maintain employee records and documentation standards
   
• Implement process improvements to increase efficiency
   

Culture & Engagement

• Lead employee engagement initiatives and training programs
   
• Support leadership development efforts
   
• Champion diversity, inclusion, and workplace culture initiatives 

Qualifications

• Bachelor’s degree in HR, Business, or related field
   
• 5+ years of progressive HR experience
   
• Experience supporting multiple locations preferred
   
• SHRM-CP or PHR certification preferred
   

Knowledge & Skills

• Strong knowledge of employment law and HR best practices
   
• Experience managing full employee lifecycle processes
   
• Ability to coach leaders and handle sensitive employee matters
   
• Strong organizational and communication skills
   
• Proficiency with HRIS systems and Microsoft Office
   
• High level of discretion and confidentiality 

Additional Requirements

• Background check required
   
• Ability to travel occasionally to branch locations in Iowa and South Dakota
   
• Ability to respond to urgent employee matters when needed 

Why Join Title Resource Network

• Collaborative and values-driven culture
   
• Opportunity to shape workforce strategy
   
• Multi-location organizational exposure
   
• Competitive benefits and professional growth opportunities