About this position
Revolution Rail Co. is seeking dynamic & energetic people for our Rail Bike Guide position. Those who enjoy interacting with people and like working outdoors are the ideal candidate. They will work closely with our management team to provide guided rail bike tours, support the customer experience, and gather occasional content for social media.
Ideal candidates will have experience in hospitality and outdoor excursions. The ability to learn new skills, a friendly and outgoing disposition and a strong work ethic are more important than previous experience. Guides who display initiative and ability to contribute will have the opportunity to develop and grow with a rapidly expanding national organization.
Responsibilities:
- Create a fun & memorable experience for customers
- Lead groups on railbike tours
- Develop an understanding of the RevRail customer experience, our excursions, and environmental awareness
- Ensure the safety & wellbeing of all participants.
- Deliver safety briefings and history talks (will train)
- Make minor repairs and adjustments to rail bikes (will train)
- Provide first aid and emergency response as needed (will train)
- Fulfill other duties set out by management
- Physical fitness: ability to team-lift two-seat and four-seat rail bikes (180-220lbs) and pedal a railbike for 2-hour time blocks 3-4 times per shift.
- Love of nature and being outdoors.
- Have excellent people and communication skills.
- Provide professional, friendly customer service in all interactions.
- Have a great attitude.
- Adherence to hospitality standards and uniform policies.
- Strong, consistent work ethic; team player.
- Ability to work in various weather conditions.
- Ability to speak in front of medium/ large groups.
- Work well in a busy and dynamic work environment.
- Valid Driver's License (preferred).