About this position
Description:
POSITION SUMMARY
Work closely with Nursery Manager to ensure smooth daily operations and excellent customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
- Primary responsibility will be to assist customers with checkout, operate the cash register, process sales, and handle cash, credit, and other payment methods accurately.
- Assist with unloading product and merchandising.
- Support Nursery Manager in maintaining the property for cleanliness and organization.
- Water, fertilize, prune, and transplant plants as needed.
- Maintain cleanliness and organization in greenhouses, sales areas, and storage spaces.
- Label, arrange, and restock plants and gardening supplies.
- Greet and assist customers in selecting plants, providing care advice, and answering gardening-related questions.
- Educate customers on proper plant maintenance and recommend suitable products.
- Assist in arranging, stocking, and maintaining fresh floral displays.
- Help process flower orders, including trimming, watering, and preparing arrangements.
- Provide basic floral care guidance to customers and assist with special orders.
- Comply with policies and procedures established by Island Market.
- Follow and enforce all Island Market safety procedures to maintain a safe work environment.
- Address and resolve customer complaints effectively and professionally.
- Understand that this job description may not encompass all aspects of the position but serves as a fair and accurate representation of the duties involved.
- Perform any tasks assigned.
Job Qualifications / Required Skills / Key Competencies
- 2-years horticulture experience required.
- Customer service experience, including cashiering, is preferred.
- Strong attention to detail and ability to follow instructions.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical ability to lift and carry up to 50 lbs, bend, kneel, and stand for long periods.
- Ability to calculate discounts and percentages
- Ability to handle multiple tasks simultaneously
- Self-starter and manage time wisely
- Organizing and planning
- Good analytical & organizational skills
- Excellent English communication skills (verbal & written)
Work Environment
- Primarily outdoor work in various weather conditions, including heat, cold, and rain.
- Frequent lifting, bending, and prolonged standing.
- Exposure to dirt, pollen, fertilizers, and gardening chemicals.
- Use of hand tools and equipment in a physically active role.