About this position
Receptionist / Office Assistant
Location: Fairbanks, AK, 99701
Salary: $36000.0 - $45000.0/year
Experience: 1 Year(s)
Receptionist / Office Assistant (Full-Time | Training Provided)
Compensation & Benefits
• $36,000.00-$45,000.00 annual base pay
• Salary plus commission/bonus opportunities when fully licensed and trained
• No cold calling
• 35-hour work week - Monday through Friday (8:00 AM - 4:00 PM)• Simple IRA with 3% employer match
• Group Life Insurance benefits
• Paid time off (vacation and personal/sick days)
• 9-12 paid holidays annually, including your birthday
• Stable, professional office environment
• Valuable experience and opportunity for advancement
Role Overview
Ed Randolph - State Farm Agency in Fairbanks, AK, is seeking a friendly and dependable Receptionist / Office Assistant. We are looking for a friendly face to join our team.
This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills from a well-established State Farm Agent and team. No insurance experience is required; we provide full training and support.
Responsibilities
• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks
Qualifications & Licensing
• Friendly, professional, and reliable
• Comfortable speaking with people in person and on the phone
• Strong communication and organizational skills
• Detail-oriented with basic computer skills (Microsoft Office / general office software)
• No prior insurance experience required
• Must be able to obtain a Property & Casualty insurance license within 30 days of hire (we assist with the process)
About Our Office / Agency
Ed Randolph - State Farm Insurance Agency is a well-established local office serving the Fairbanks community since 1983. We are a team-focused office with dedicated staff members and a long history of helping customers manage everyday risks and achieve their goals.
We value reliability, professionalism, and a willingness to learn, while maintaining a friendly and supportive workplace. If you enjoy working with people, want to grow your skills, and be part of a positive team, you'll feel right at home here.
Office Location:1007 Aurora Dr., Fairbanks, AK 99709
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.