Scheduler

SURGERY CENTER JV Huntsville, Alabama, United States

About this position

Job Description:  
The Surgery Center of Huntsville is seeking a detail-oriented and customer-focused Surgery Scheduler to support a high-volume, multi-specialty ambulatory surgery center. This role coordinates surgical procedures for Orthopedics, General Surgery, ENT, Gynecology, Ophthalmology, Retinal, Pain Management, Gastroenterology (GI), and Urology while providing excellent service to patients and providers in a fast-paced environment.

 

Responsibilities:

  • Schedule a high volume of surgical procedures across multiple specialties
  • Deliver exceptional customer service to patients, families, physicians, and clinical staff
  • Coordinate surgery dates and times with providers and their office staff
  • Verify patient demographics, insurance information, and required authorizations
  • Manage daily schedule changes including cancellations and add-on cases
  • Maintain accurate records in the EMR and scheduling systems
  • Serve as a liaison between physician offices and surgical departments
  • Handle a high volume of inbound and outbound calls professionally and efficiently
  • Follow HIPAA and regulatory compliance standards
  • Print, copy, and distribute both the preliminary schedule (mid-day) and the final schedule (at the end of the workday)
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    Qualifications:

  • High school diploma or equivalent required
  • 1+ years of medical or surgical scheduling experience
  • Strong knowledge of medical terminology and anatomy
  • Experience with EMR and scheduling systems
  • Familiarity with CPT codes, insurance verification and prior authorizations
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    Skills:

  • Strong customer service and communication skills
  • Ability to work efficiently in a high-volume, fast-paced environment
  • Excellent organizational and multitasking abilities
  • High attention to detail and accuracy
  • Professional, calm, and patient-focused demeanor
  • Ability to work independently or within the group
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    Benefits: Medical, dental, vision, life insurance, 401k, Paid Time Off