Ticket Operations Coordinator

About Boston Legacy FC
Boston Legacy FC (the “Club”) is Boston’s new professional women’s soccer team, which will begin play in the National Women’s Soccer League in March of 2026. We are dedicated to building a championship-caliber organization on and off the pitch. We are passionate about advancing women’s sports, investing in our local community, and redefining the future of professional soccer. As a startup club with a big vision, we’re building from the ground up—and looking for entrepreneurial team members who want to be part of something extraordinary.

The Role
The Ticket Operations Coordinator will play an instrumental role in the revenue generation and overall development of the ticketing department. The position will assist with customer service items, guest relocations, ticket sales, internal ticket distribution, inventory management, assisting customers and more.

Key Responsibilities

• Collaboratively work with ticket sales leadership to assist with overall ticket sales strategy including pricing, inventory management, market management, and forecasting
• Assist with execution of all ticketing initiatives including but not limited to: manifest creation,  inventory management and event builds, stadium access, digital ticketing
• Partner with Director, Ticket Operations to identify, prioritize, and evaluate new strategic ticketing initiatives and opportunities
• Main point of contact for match-day ticketing problem-solving
• Administer efficient, accurate, and timely reporting related to sales and budget
• Assist in the distribution of all pertinent ticketing policy communications & updates
• Work with ticketing leadership team and marketing teams to find new revenue streams and fan segments through analyzing market trends
• Oversight of ticket platform training for staff
• Other duties as assigned

What We’re Looking For

• Previous experience in ticket operations at professional or collegiate level preferred
• Bachelor’s degree preferred
• Ability to work  in fast-paced, revenue-driven environment
• Organization skills with the ability to multi-task
• Detail oriented, self-motivated, and a high level of interpersonal skills to handle sensitive and confidential situations & information with other diverse cultures or backgrounds

• Ability to work non-traditional hours, in non-traditional settings, including but not limited to all home games and team events that fall on nights, weekends, and/or holidays
• Experience in ticket event building and inventory management
• Willingness to navigate and resolve problems with efficient and effective resolutions
• Attention to detail and accuracy

Why Join Us? You’ll be part of a founding team creating a legacy—literally. Boston Legacy FC is more than a soccer club; it's a movement. We offer a unique opportunity to shape the future of a professional sports organization in one of the most passionate sports markets in the world.

Equal Employment Opportunity Statement – Boston Legacy FC

Boston Legacy FC is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and equitable workplace where all individuals are respected, valued, and empowered.

We do not discriminate on the basis of race, ethnicity, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, marital or parental status, religion, age, disability, neurodiversity, veteran status, citizenship status, or any other legally protected characteristic.

Boston Legacy FC is dedicated to fostering a workplace that reflects the vibrant and diverse community we serve—on and off the pitch.

If you require a reasonable accommodation during any part of the hiring process, please let us know. We're happy to support you.